Thank you for choosing one of our Bridge End Farm Cottages for your recent holiday, we do hope you had a relaxing and enjoyable stay.
We are passionate about customer care and are constantly looking to improve the 'customer experience' . Although we are working hard on improving these, we know that there is always room for improvement, nor do we always see what the customer sees.
So, if there was something you were not happy about we would very much like to know what this was so we can fix the problem to change and improve the 'customer experience' for future guests. Please do take a few moments to send any suggestions for improvements to [email protected]
- we will act upon all suggestions where realistically possible. We would much rather you told us personally and privately about any problems or shortcomings as we have seen how adverse public reviews can damage businesses that are genuinely trying to improve.
If you had a good experience, a lovely time at our cottages in the Eskdale Valley and would like to share these experiences with other guests, please do also leave a review on UpFront Reviews.
Thank you for your time. We very much hope to be able to welcome you back to one of our cottages in the future.
Greg and all the team at Bridge End Farm Cottages