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Whitebeam Deluxe Single Storey Lodge with Hot Tub & Sauna & BBQ (Sorry No Pets)

Whitebeam Deluxe Single Storey Lodge with Hot Tub & Sauna & BBQ (Sorry No Pets)

4.8
out of 5
Ratings from 5 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
4.6
Condition
4.8
Location
4.8
Value
4.8
Customer
Service
5.0


Whitebeam Deluxe Single Storey Contemporary Lodge with Hot Tub Sleeps 2 with Sauna & Hot Tub & BBQ (sorry no pets)

Long weekend stay

Review submitted on Mon, 29 Apr 2024
4.2
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Myself and my partner love flowery dell and have been 4 times now. We have stayed in whitebeam twice, we would recommend flowery dell to anyone! However during our stay this time we would just like to recommend a couple of changes to the wonders for whitebeam- 1. Black out blind/curtains in the bedroom, 2. A different mattress due to the hardness and 3. A thinner quilt (I understand all of these are down to personal preference however they did make our sleep less comfortable due to this)- even if there was an option to use a different quilt that would be better and to install a blind so the option to use it or not is there. Overall, another fantastic stay and we will be back ☺️



Michelle replied 11 days ago
Thank you so much for your continued support and for taking the time to share your experience with us. We're thrilled to hear that you and your partner have enjoyed your stays at Flowery Dell, and we truly appreciate your loyalty. Your feedback regarding your recent stay in Whitebeam is invaluable to us. We understand the importance of a comfortable and restful sleep experience, and we apologise for any inconvenience caused by the lack of blackout blinds/curtains, the mattress firmness, and the thickness of the quilt. In the future please do mention this to Reception as we have a mattress topper and a thinner quilt. We will certainly take your suggestions into consideration for future improvements. We're delighted to hear that despite these minor issues, you still had a fantastic stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay at Flowery Dell.

Fantastic short stay made to feel very welcome the minute we walked into the office.

Review submitted on Fri, 26 Apr 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a beautiful place lovely and clean, compact and catered for your every need. Set in a peaceful location with very pleasant staff and a lovely personal touch with a bottle of prosecco to celebrate our anniversary. We can't wait to come back will recommend to our friends. What an amazing short stay we had thankyou..
5 star accomodation*****.




Sandy replied 13 days ago
Hello Zoe, Thank you for taking the time to write us a lovely review, we really do appreciate you taking the time to do this. We are delighted to hear that you cannot wait to come back and spend more time with us and hopefully with your friends next time, and that your time with us was as amazing, its all about making beautiful memories, we hope to see you all very soon.

Extremely relaxing break

Review submitted on Tue, 16 Apr 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a fabulous place! Very relaxing - sauna and hot tub were in excellent condition. Handy location with easy access to Richmond. We really enjoyed our short break and will definitely be coming back!



Michelle replied 23 days ago
Thank you so much for such a wonderful review, we loved having you to stay and look forward to your return.

Perfect Minimoon

Review submitted on Sat, 16 Mar 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Just got back from another wonderful stay at Flowery Dell. We wanted somewhere peaceful where we could totally relax after a hectic wedding weekend and knew FD was the perfect place. So well kept, staff are lovely and we had everything we needed for a peaceful escape. Only wish we could have stayed longer, but already have my next escape there booked!



Jacqui replied 55 days ago
Thank you so much for your lovely review. Its lovely to know that you enjoyed your minimoon stay with us in Whitebeam. It really is the perfect lodge to relax in after a hectic wedding. We look forward to seeing you during your next stay.

Lovely

Review submitted on Tue, 12 Mar 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed two nights, should have stayed longer.Fantastic cabin will definitely go back.didnt know what to expect but now I do, wouldn't hesitate to go again.



Jacqui replied 59 days ago
We are so pleased that you enjoyed your stay in Whitebeam. It always works its magic on our guests. Many thanks for the wonderful review and we would love to see you back staying with us again. x