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Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly)

Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly)

4.9
out of 5
Ratings from 27 reviews
96% of guests
recommend
Cleanliness
4.9
Comfort
4.7
Condition
4.8
Location
5.0
Value
4.8
Customer
Service
5.0

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Birch Luxury Single Storey Lodge with Enclosed Balcony & Hot Tub - Sleeps 4 (pet friendly)

Birthday treat.

Review submitted on Sat, 29 Aug 2026
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Second time we have stayed in Birch and loved it , lovely area and some great walks, we will be back next year.

Where you travelled from (if you're happy to share)
DRIFFIELD EAST YORKSHIRE



Michael from Driffield stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in August 2026


Carla replied 4 days ago
Thank you for your lovely review. We can't wait to welcome you back again next year!

Lovely peaceful location

Review submitted on Tue, 18 Aug 2026
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed at Birch Lodge for three days it was lovely it had everything we needed nice and clean and comfortable and a great location for exploring Richmond l would definitely recommend these lodges either for a peaceful break or a great base for exploring there are footpaths straight outside the site into Richmond. Only one downside ,We couldn't stay longer .but we will be back .

Where you travelled from (if you're happy to share)
Lincolnshire



Janet from Market Rasen stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in August 2026


Julie replied 14 days ago
Thank you so much for your lovely review! We’re so pleased you enjoyed your stay at Birch Lodge and found it clean, comfortable and in such a great location for exploring Richmond. We’re delighted to hear you’ll be coming back – we look forward to welcoming you again! [Emoji Removed]

Family break

Review submitted on Sat, 15 Aug 2026
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent location close to Richmond castle.
The lodge was clean and comfortable for our 5 night stay and had all the amenities you would required, hot tub was a bonus but in the current heatwave was used sparingly .
We had two dogs with us who loved the wooded walks All staff on site we very helpful and friendly would recommend to friends and family.


David from Wetherby stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 5 nights in August 2026


Julie replied 18 days ago
Thank you for your lovely review. We’re delighted you enjoyed your stay, and that your two dogs made the most of the woodland walks! We’re so pleased you found the lodge comfortable and our team friendly and helpful. We hope to welcome you back again soon!

favourite place

Review submitted on Mon, 30 Mar 2026
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
we love flowery dell. This was our 13th visit. Stayed in lots of the lodges. We love the peace and quiet and the surrounding area. Looking forward to the next time.


mary from Nottingham stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 5 nights in March 2026


Carla replied 156 days ago
Thank you so much for your wonderful review! It truly means a lot to us that Flowery Dell is your favourite place. We’re delighted to hear how much you enjoy the peace, quiet, and beautiful surroundings, as well as experiencing different lodges over the years. We're so grateful for your continued support and we look forward to welcoming you again for visit number 14!

The perfect place to take time out

Review submitted on Thu, 26 Mar 2026
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Thank you again for a fabulous stay, just when you need a little R and R, beautiful place, lodge, grounds and people! See you again soon x

Sarah from Leyburn stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in March 2026


Julie replied 160 days ago
Thank you so much for your kind words! We’re delighted you had a relaxing stay and enjoyed everything. It means a lot to us, and we can’t wait to welcome you back again soon!

Perfect as usual

Review submitted on Sat, 14 Mar 2026
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
As a regular visitor to flowery dell, this stay lived up to its high standards. The whole process from booking-staying is professional. The staff are excellent, nothing is a problem. The lodge is comfortable, clean and equipped with the little extras that you usually
forget when on a self catering holiday. The site is immaculate. We as always will see you soon!!

Damian from Ashton-under-Lyne stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in March 2026


Michelle replied 170 days ago
Thank you so much for your lovely review and for being such a loyal guest at Flowery Dell. It’s always a pleasure to welcome you back, and we’re delighted to hear that your recent stay lived up to the high standards you expect from us. Our team works hard to make every part of the experience — from booking through to departure — as smooth and enjoyable as possible, so it’s wonderful to know that this stood out to you. We’re also really pleased that you appreciated the comfort of the lodge and the little extras we try to include to make self-catering stays easier. Your kind comments about the staff and the site mean a great deal to us, and we’ll be sure to pass them on to the team. We look forward to welcoming you back again very soon!

Definitely going again.

Review submitted on Tue, 27 Jan 2026
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a really nice weekend except the weather
The site is really clean and well maintained the lodge was clean nice views, the lodges are not all on top of each other so that was nice.
Good location and I will definitely be going back trying out some different lodges that they have.
10/10.

Nick from Pontefract stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in January 2026


jacqui replied 218 days ago
Thank you so much for your lovely review. Birch is a little hidden gem on our site, with its undercover hot tub and parking spaces straight outside the door, and position on the site making it a popular choice for our guests. Sorry about the weather. its normally back to back sunshine up here in North Yorkshire. We actually welcome the odd occasional shower !! We hope its back to normal for your next visit. Look forward to seeing you soon.

First time visit

Review submitted on Sun, 19 Oct 2025
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
A very enjoyable stay with some lovely weather. The lodge was in a nice location and very well maintained. The only problem was with the bathroom and en-suite shower they were both very tight for us with limited mobility. We appreciated the disability pack but that just took up extra room. We loved the area and seeing all the wildlife e.g. rabbits around.

Janice from Leeds stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 7 nights in October 2025


Carla replied 317 days ago
Thank you so much for your kind review. We're delighted to hear that you had an enjoyable stay and were able to make the most of the lovely weather and beautiful surroundings. We're glad you found the lodge well-maintained and appreciated its location. We’re sorry to hear that the bathroom and en-suite shower were a bit tight for your needs. We hope that you will visit us again and would recommend a stay in Hazel, Maple or Hawthorn Lodges which would better suit your requirements. Thank you again for staying with us – we hope to welcome you back sometime soon.

Excellent Retreat

Review submitted on Sat, 20 Sep 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We have now been several times to Flowery Dell and we always receive a very warm welcome. Everything is well maintained and the staff is always on hand to solve any problems you may have. The location is brilliant with lovely scenery and only 5 minutes away in the car from Richmond centre. We can’t wait for our return visit and give Flowery Dell Top Marks for everything.

Andrew from Washington stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 7 nights in September 2025


Julie replied 347 days ago
Thank you so much for your kind words and for continuing to choose Flowery Dell for your stays! We’re absolutely delighted to hear that you always feel welcomed and well looked after – that’s exactly what we strive for. It’s also great to know you enjoy the peaceful location and the convenience of being so close to Richmond. We truly appreciate your support and can’t wait to welcome you back for another relaxing stay.

Excellent holiday, highly recommended

Review submitted on Sat, 06 Sep 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely lodge on lovely site, staff very friendly and helpful, beautiful area . My wife has her 70th birthday next year and when I asked her if she would like to do something special she said go to flowery Dell so will be booking again

Michael from Driffield stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in September 2025


Julie replied 361 days ago
Thank you so much for your lovely review! We're delighted to hear you enjoyed your stay at Flowery Dell and that our team made you feel welcome. It means the world to us that your wife wants to celebrate her 70th birthday here — what an honour! We’ll look forward to welcoming you both back for such a special occasion and making it as memorable as possible. See you again soon!

Chill out

Review submitted on Tue, 24 Jun 2025
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Just spent a lovely relaxing stay at Flowery Dell , so peaceful ,and welcoming ,being surrounded by nature was a lovely bonus , we loved it . Comfortable dog friendly lodge with all you might need , and much more .Our two BT’s Jack n Mac were in heaven with the walks although they weren’t allowed off lead because of all the adorable bunnies ,of which there were many they kept us entertained for most of the time .Our first time with a hot tub , and that was a big from us .
I’m sure we will be returning , and lm more than happy to recommend Flowery Dell

Carol from Co Durham stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 5 nights in June 2025


Carla replied more than 1 year ago
Thank you so much for your lovely review! We’re delighted to hear that you had such a relaxing and peaceful stay at Flowery Dell. It’s always a pleasure to know that our guests enjoy the natural surroundings—and it sounds like Jack and Mac had the time of their lives with all the bunny spotting during their walks! We’re glad the lodge had everything you needed and more, and it’s fantastic to hear that your first hot tub experience was a hit. It means a lot to us that you’d recommend Flowery Dell, and we’d love to welcome you all back for another visit soon.

Perfect peaceful location, beautiful bird song and abundance of wildlife.

Review submitted on Thu, 29 May 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is the second visit to the beautiful Flowery Dell and it doesn’t disappoint. Birch is a beautiful place to stay, very comfortable, clean, has everything you could possibly need and more! The hot tub is fantastic and very well maintained. Table and chairs outside to relax and listen to the birds, watch the wildlife and just forget about everything for while. Myself, son 11 and adult daughter with additional needs, enjoyed walking beside the river in Richmond, just a short drive away. If you want to forget it all for a while, I highly recommend Flowery Dell. I’m sure we will return again. Thank you for an awesome break.

Danielle from Sunderland stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in May 2025


Julie replied more than 1 year ago
Thank you so much for your wonderful review! We're absolutely delighted to hear that your second stay at Flowery Dell was just as enjoyable as the first. It’s lovely to know that Birch Lodge provided everything you needed for a comfortable and relaxing break, and that you all enjoyed the peaceful surroundings and the hot tub. We’re especially pleased to hear your family made special memories walking by the river in Richmond—it’s such a beautiful spot. Your kind words truly mean a lot to us, and we’re so grateful for your recommendation. We’d be thrilled to welcome you back again in the future for another peaceful getaway.

We really enjoyed our visit

Review submitted on Sun, 25 May 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We have visited flowery four times and stayed in different lodges each time all of them were wonderful hopefully we will be returning in the future

Gordon from Scarborough stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 7 nights in May 2025


Kayla replied more than 1 year ago
Thank you so much for your lovely message. It truly means a lot to us that you've chosen to return to Flowery Dell not just once, but four times! We're so pleased to hear that each lodge has given you a wonderful experience — it’s exactly what we hope for with every guest. We very much hope to welcome you back again soon for your next relaxing escape!

Perfect for a weekend of relaxation

Review submitted on Mon, 17 Feb 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I booked the lodge at short notice for myself and my husband. We have stayed at Flowery Dell many times but this was the first time we have stayed at Birch. The lodge was the perfect place for a weekend of relaxation and being just in the moment. We enjoyed relaxing walks through the forest walkways every morning with our dog.
The lodge was in a quiet location, so very peaceful, the hot tub was perfect on an evening to relax and unwind. The lodge was clean and the welcome pack on arrival was a lovely surprise. The lodge was maintained to the high standards you can expect from the team at Flowery Dell, as they really do everything to ensure you have a great stay.

Christine from Middlesbrough stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 2 nights in February 2025


Kayla replied more than 1 year ago
Thank you so much for taking the time to share your experience at Birch Lodge. It’s always a pleasure to welcome returning guests, and we’re delighted to hear that you and your husband had such a relaxing stay. We’re so pleased that you enjoyed the peaceful surroundings, morning walks with your dog, and of course, the hot tub in the evenings. It’s wonderful to know that our high standards and little touches, like the welcome pack, made your visit even more special. Your kind words mean a lot to our team, and we truly appreciate your continued support of Flowery Dell. We cant wait to welcome you back.

Birch lodge

Review submitted on Mon, 06 Jan 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Absolutely amazing very clean hot tub fantastic love the location second time here will be back again soon thank you

Brenda from Peterlee stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in January 2025


Kayla replied more than 1 year ago
Thank you for taking time to leave a lovely review. We are glad you enjoyed your stay with us and will be back again in the future. The hot tub is nice especially in the winter months. Take care and again thank you.

Short break in Richmond

Review submitted on Sat, 28 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We really enjoyed our short break at Flowery Dell near Richmond staying at the Birch lodge that was fantastic. The lodge was very well equipped so we could simply enjoy our stay and enjoy our time - the welcome pack was much appreciated. The hot tub was excellent and it was great for chilling out in the evening. The location of Flowery Dell was great as it enabled us to enjoy both North Yorkshire and the North East. We would thoroughly recommend Flowery Dell to anyone looking for a luxury break.

Julie from Liverpool stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in September 2024


Jacqui replied more than 1 year ago
Thank you for the lovely review. It was an absolute pleasure reading it. Birch lodge is such a cosy lodge, with the undercover hot tub to be enjoyed whatever the weather. We love that you enjoyed discovering the surrounding places around North Yorkshire and the North East. We look forward to seeing you again in the future,

The perfect break away !!

Review submitted on Tue, 24 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
From the first friendly greeting at Reception to walking in to the lodge and finding a lovely welcome hamper and even one for the dog , our stay at Birch Lodge was so lovely ! Beautifully well kept site with wildlife on your doorstop morning and evening ....... the hot tub is a great feature too !
All in all a beautiful place to get away to for peace and quiet and yet lots of places to visit round about .... we will most definitely be back again !!!!

Jane from Durham stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 2 nights in September 2024


Jacqui replied more than 1 year ago
Thank you so much for this lovely review. We are delighted that you enjoyed your stay in Birch, with all its rabbits and squirrels about to watch. We all work hard to make Flowery Dell a really special place for our guests so we are feeling very appreciated, thank you so much.

A Lovely lodge in a great ;ocation

Review submitted on Sun, 22 Sep 2024
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Flowery Dell lodges are in a great location, ideal for a quiet secluded rest but also within a short distance of amenities and places to visit. My husband and I stayed in Birch lodge which caters 4 people, welcome pack a pleasant surprise good quality products much appreciated after a long drive.
Kitchen well stocked although not used for cooking on this occasion, living room comfortable, small deck area including a hot tub which was very nice and not too overlooked. The double room with ensuite a little on the small side for our preference, but ok for our short stay, bed comfy, quilt too warm would have liked option of sheets (we were blessed with the warm weather) The ensuite could do with some hooks for hanging bath towels, soap/shampoo dish in the shower cubicle as there isn't really anywhere to place stuff to hand whilst in the shower, small radiator but not enough for a large towel.
A further twin room and a seperate bathroom, which was an adequate size, although lacked a shower over the bath. Enough parking for two cars. Highly recommend a stay in these lovely lodges.

Suzanne from Sheffield stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in September 2024


Sandy replied more than 1 year ago
Hello Suzanne, thank your for taking the time to leave us a review, we really do appreciate all feed back from out guests, this way we know what you like and don't like it gives management time to review any changes they could make. For future bookings with us, you can request a lighter tog duvet and we can see if we can assist .We are delighted to hear that you had a lovely time with us and that you would recommend us, we hope to see you return in the near future.

Long weekend

Review submitted on Mon, 02 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Love coming to Flowery Dell one of our favourite places, second time in Birch this year, absolutely spotless and ready for us just to relax, staff couldn’t do enough for us, cannot wait to go back in October for a week

Peter from Bishop Auckland stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in August 2024


sandy replied more than 1 year ago
Hello Peter, thank you for taking the time to write us a lovely review, we are delighted to hear again that you had a great time with us, and that we look forward to seeing you with us again in the very near future.

Another relaxing break

Review submitted on Sat, 24 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was our 4th stay at Flowery Dell and first in Birch lodge. The warm welcome we received when we arrived at reception set the tone for our stay.
Michelle is so friendly. The lodge was everything we come to expect from a stay here, clean, welcoming, all you could need is included. The hot tub is always the icing on the cake. We spent time lazing in the tub watching the squirrels antics gathering plums and chestnuts from the trees outside the
lodge. The tree planting around the site provides some privacy from neighbouring lodges meaning you don't feel overlooked. Planning another visit in October for our wedding anniversary. Thanks again team Flowery Dell.

Fiona from Coldstream stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in August 2024


Sandy replied more than 1 year ago
Hello Fiona, thank you for taking the time in leaving us such a lovely review, we are delighted to hear that your time with us was everything that you needed. We look forward to seeing you return again in the near future.

Disappointing

Review submitted on Sun, 18 Aug 2024
3.8
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
2.0
Customer
Service
5.0
Very dark lodge that needs lights on. Surrounded by vegetation so you only glimps the sun in evening.

George from LARGS stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 2 nights in August 2024


Sandy replied more than 1 year ago
Hello George, thank you for taking your time in writing us a review, all feedback is appreciated. We will inform the correct management team of your review for them to look over. We appreciate your comments, it is always good to hear from the guests who stay in our lodges. We hope to see you here in the future.

Perfect lodge on a beautiful site

Review submitted on Thu, 15 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a lovely stay on this beautifully managed site. Lodge had everything you could possibly need.

Jane from Morpeth stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in August 2024


Sandy replied more than 1 year ago
Hello Jane, we would like to thank you for taking the time in writing us a lovely review. We are delighted to hear that you had a lovely stay with us, and we send you a warm welcome for future stays with us. Enjoy the warmer days to come.

Idyllic, peaceful and relaxing

Review submitted on Sun, 11 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Flowery Dell is a fantastic site and the lodges are extremely clean, comfortable and beautifully furnished. The hot tub was amazing and we enjoyed our stay immensely. I would highly recommend Flowery Dell and will definitely book again. Thank you for a wonderful holiday.

Catherine from Leyland stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in August 2024


Sandy replied more than 1 year ago
Hello Catherine, thank you for leaving us such a lovely review, we would just like to thank you for doing this for us as we love to hear how your time with us was, and by the sounds of it, it was just what you needed. We are delighted that you would recommend us and that you plan to holiday with us again in the near future. We are very proud of what we do and it makes it all worthwhile when our guests tell us how their stay with us was. We look forward to seeing you again. Enjoy the summer months ahead.

Flowery Dell (Birch)

Review submitted on Wed, 24 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Flowery Dell was very peaceful and quiet.
We thoroughly enjoyed our stay.
We will return next year. Perfect.

Guest from Darlington stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in July 2024


Michelle replied more than 1 year ago
Thank you so much for taking the time to view Birch Lodge, its such a sweet little lodge. We're delighted you enjoyed your peaceful quiet break and look forward to welcoming you back next year.

Wonderful and relaxing

Review submitted on Tue, 09 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had an amazing stay at Flowery Dell. The lodge was beautiful and clean. The living room and kitchen areas were really big. The hottub was so good we used it morning and evening. There was a beautiful little woodland where we could exercise our dogs. It was a short walk from town which is bustling with shops, restaurants and bars. There is also a really lovely circular walk in town along the river.

The staff are exceptional and went the extra mile which really meant a lot to us.

We are booking again as soon as we can.

Julie from Northwich stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 4 nights in July 2024


Jacqui replied more than 1 year ago
Thank you so much for the lovely feedback. Its always wonderful to read what our guests have been experienced during their stay with us. Birch is a great lodge with its private parking, straight outside the door. Perfect for guests with dogs. We are surrounded with lovely walks, the circular walk into town is particularly picturesque. We always try and go above and beyond for our guests, we feel very appreciated after reading your comments. Thank you so much.

A very enjoyable break

Review submitted on Sun, 19 May 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The mattress are to soft and the couches are to low for disabled people and the toilet is also too low but apart from that everything was excellent and one more thing the door way’s need to be a little bigger for a wheelchair to get in to bedroom and toilet.

Allie from Currie stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 5 nights in May 2024


Michelle replied more than 1 year ago
So glad you enjoyed your break. Thank you for your valuable feedback. Although none of the lodges are designed for the disabled we do have other lodges that may be more suitable than Birch - please do call the booking office to discuss alternative options.

Long Weekend

Review submitted on Tue, 26 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Arrived on the Friday, cabin absolutely spotless, little welcome hamper for us and the dog and a bottle of wine in fridge as it was our honeymoon, hot tub and area spotless, relaxed and private, had a fantastic weekend here, so much so we are going back to same cabin in august

Peter from Bishop Auckland stayed at Birch Traditional Cottage Style (Single Storey) Lodge with Hot Tub (Pet Friendly) for 3 nights in March 2024


Sandy replied more than 1 year ago
Good Morning to you Peter, Thank you for taking the time to write us a lovely review, we really do appreciate this. We are delighted to hear that everything was to your liking and so much more. We take great pride in everything that we do to ensure your stay with us is memorable, it is a team effort that makes it perfect for you. We are also delighted to hear that you will be coming back to see us in August.