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Villa 23

Villa 23

4.2
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
4.0
Comfort
4.5
Condition
4.0
Location
4.5
Value
3.5
Customer
Service
4.5

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Forming part of a waterside holiday development, Villa 23 is comfortably furnished with lounge, kitchen, double bedroom with en-suite shower, twin bedroom and family bathroom, situated at Wootton Creek.

Villa 23 Creek Gardens

Review submitted on Thu, 14 Sep 2023
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
A short stay of only three days. We found the property to be very clean, tidy and well equipped. Our only observations were that the kitchen needs more cupboard or shelving to store food items. Also the parking space needs to be marked more clearly. According to the neighbouring property (Number 8 ?), the space directly in front of the house is not the associated space for Villa 23. Instead we were advised to park at the bottom of the lawned area.

Would you return?
Yes





Nice villa, lovely views

Review submitted on Fri, 05 Aug 2022
3.8
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
5.0
We loved the villa and the location. Unfortunately there is no access to the creek which was disappointing and the only walks were along the road. There is a big childrens' centre next door so very noisy during the day, not peaceful at all. The villa was basically clean except for the downstairs bathroom which had hair on the floor and stuck to the pedestals and a huge spider web in the lounge. The lounge furniture smelt so bad but luckily we didn't have to use it as the weather was good and we sat on the porch. The porch could have done with some shade. Kitchen well equipped and the beds were comfy.




Island Holiday Homes replied more than 1 year ago
Hello Thank you for your review we always welcome feedback from our guests so we can improve the guest experience moving forward. The location is lovely and the creek unfortunately is tricky as it is accessed via a slipway by The Sloop Inn by Wootton Creek and there are private jetty's and slipways along the road itself. We do not advertise access to the creek though, sorry. Yes there is a centre next door and there are times when children can be heard when they are doing activities. Again this is something we cannot change and we do not highlight peace and quiet in our description. We will look at how we word it to emphasise this point though for future guests to be aware of. The cleaner has been amazing, with no previous complaints in this are. Some small details are missed on occasion and we advise all guests to report cleaning issues on arrival so we can address this by recalling the cleaners if needed. There was a previous pet owner that unfortunately enjoyed the local walk a fair bit with his large dogs and we feel the smell may have been a temporary result of this. This has now been remedied, many apologies, but again we could have addressed this had you contacted us earlier on in your stay. Kind regards Island Holiday Homes