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New England Cottage

New England Cottage

4.8
out of 5
Ratings from 19 reviews
95% of guests
recommend
Cleanliness
4.6
Comfort
4.8
Condition
4.6
Location
4.9
Value
4.7
Customer
Service
4.9

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Spacious detached cottage sleeping 8 in 3 bedrooms

  • Beautifully decorated throughout reflecting a New England theme
  • Large living area
  • Sleeps up to 8 (sofa bed)
  • King-size bedroom with en-suite
  • 2 further bedrooms (one ground floor)
  • Family bathroom
  • Patio with BBQ and outdoor seating
  • Pet friendly (up to two dogs)
  • Parking bays nearby

Weekend break

Review submitted on Wed, 02 Oct 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely home from home. Stayed here a few times now love the area. Host (anchor bay holidays) is very communicative. Will definitely use again and again.



Anthony replied 9 days ago
Thank you for your lovely review - we are delighted you had a great holiday and look forward to hosting you again soon!

Family weekend break

Review submitted on Wed, 11 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely spacious house with plenty of room to accommodate 6 adults 1 infant and a dog had a slight problem with the travel cot on contacting Anthony this was immediately resolved with a brand new one excellent communication and customer care
Everyone commented on how well they slept in comfortable beds the lounge provided enough seating for all to enjoy evening movies
The bay is a lovely holiday village very clean with a lovely well staffed friendly indoor pool with a sauna and steam room our granddaughter just over 5 months enjoyed her first experience of a swimming pool which she loved
This is a lovely wholesome place for a lovely family break whatever your age



Anthony replied 30 days ago
Thank you so much for your lovely review. We are so glad you had a lovely holiday and look forward to welcoming you back soon!

In need if TLC

Review submitted on Mon, 12 Aug 2024
3.5
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
2.0
Location
5.0
Value
4.0
Customer
Service
4.0
Arrived as per request walked in to swarm of flies had to go out and buy fly spray continued to use for the two nights there . Shower filter not cleaned for months (have photos ) and the cubicle still had hair in not been cleaned well to say leave at 9.30 and not allowed to arrive till 3pm leaves good time for a clean bath loose from the wall . Downstairs bedroom blind broken we fixed it so noone see in should have been picked up by cleaners Plinth in kitchen kept falling down Kettle needs descaling it's not pleasant Location is very good the beds are comfy. Good WiFi room sizes very good shower in bathroom works well . Property needs some repairs and TLC



Anthony replied 58 days ago
Thank you for your review and the positive comments about the property. Check in time - 3pm arrival time is really generous and you are able to check in earlier or request a later check out - which you chose not to do - you never contacted us throughout your stay and you can see from all our other reviews how responsive and accommodating we are to guest requests! The flies - as advised to you during your holiday this is a problem affecting miles of the East Coast due to agricultural activity - we are NOT allowed to buy fly spray for you as it is a toxin - but we did offer to reimburse you for any spray / paper you purchased. Im sorry but we cannot be held accountable for the flies as this is a natural process. The cleaning issues - we state really clearly we will come and fix / clean any issues - we have a local cleaner who would have come out within 10 minutes of you contacting us which YOU chose not to do. We must change you about the plinth - the cupboards had been fixed prior to your arrival and if you knocked the plinth a cm or two then this will happen and a simple move of this by 1cm would have fixed this. Overall we are sad you gave us 3.5* and as you can see from hundreds of positive reviews because you chose to not contact us about the issues and blamed us for flies which are beyond our control there is little we can do to help - we pride ourselves on putting things right if they are wrong and this was your choice to not allow us to do this. We wish you safe travels and look forward to hosting you again soon!

Very nice accommodation

Review submitted on Wed, 03 Jul 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely property home from home would stay again every thing you need for your stay even a little surprise x



Anthony replied 100 days ago
Thank you so much for your lovely review - it really is appreciated. We are so glad you had a lovely holiday and look forward to welcoming you again soon!

7 person stay at a lovely holiday cottage near Filey.

Review submitted on Tue, 18 Jun 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great cottage, great location for a quiet getaway adjacent to a sandy beach near to Filey. The holiday park was very family orientated with good facilities and for venturing further afield Scarbourough approx 30mins and Whitby approx an hour drive away. The cottage was very modern, clean and with all the amenities for self-catering we required including free WiFi.
Special mention to Anthony at Anchor Bay Holidays who provided thorough communication in the run up to the stay.
Overall highly recommend and would definitely not hesitate to book again.



Anthony replied 113 days ago
Thank you for your lovely review of our property - we are delighted you had a lovely holiday and look forward to welcoming you back soon!

Weekend break for 3 generations and 2 dogs

Review submitted on Wed, 08 May 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Excellent location and place to visit for all the family Something for everyone to enjoy. Fab beach.



Anthony replied 156 days ago
Thank you for your lovely review - it means the world to us! we look forward to hosting you again soon

Our happy place

Review submitted on Wed, 01 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The New England cottage was clean warm and had everything you needed for your stay and it is so nice to be able to take are dogs so they can enjoy been away from home and not left behind it was also nice to take the dogs to the pub so welcoming and the staff very friendly all the staff we met cleaning staff all friendly.so we will be back have been looking for an other holiday all ready.



Anthony replied 162 days ago
Thank you so much for your lovely review - we are so glad you had a nice break and cannot wait to welcome you again soon!

A family memory

Review submitted on Wed, 17 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A family of 5 adults and 2 small children under 4.
Upon arrival we were very impressed, a welcome pack, thank you...internal space and the amount of home from home items...they have thought of everything....location to amenities and the beach access. Would certainly book again.
Customer service was helpful and informative.



Anthony replied 177 days ago
Thank you so much for your lovely review - we are so glad you had a nice break and cannot wait to welcome you again soon!

3 generations comfortably housed at New England Cottage

Review submitted on Sun, 14 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Our family had a really lovely stay at New England Cottage. It is so spacious that there was room for the youngsters not to be on top of the oldies all of the time. It was spotlessly clean, the beds were comfy, and the bedding and towels were soft and lovely. The only thing that would have improved the property was having a larger fridge/freezer. We just about managed with only being there for 4 nights but for the size of property and number of people staying it was a bit tight.



Anthony replied 177 days ago
Thank you so much for your lovely review - we are so glad you had a nice break and cannot wait to welcome you again soon!

Post New Year break

Review submitted on Mon, 08 Jan 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Thank you again for providing our family with another wonderful holiday in The Bay.
You never fail to deliver with superb properties and excellent communication from start to finish.
It was lovely to see the village decorated for Christmas and our three night break in the New England Cottage was the perfect break for blowing away the New Year cobwebs.



Anthony replied 276 days ago
Thank you so much for your lovely review. So pleased you enjoyed your holiday and look forward to welcoming you again soon!

So nice

Review submitted on Fri, 13 Oct 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Would definitely book again. So pleased with the property. Clean, everything we needed, great for a coastal break or just stay on site.
We always love coming to the bay.




Anthony replied 360 days ago
Thank you so much for your lovely review and kind words. We are so pleased you had a good holiday and look forward to welcoming you again soon!

Family week away

Review submitted on Mon, 11 Sep 2023
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
This was our first time at The Bay and it didn’t disappoint. It helped that the weather was fantastic, but the cottage and the site are wonderful. New England Cottage is really well equipped, bedrooms are very light and airy, plenty of cupboard space. Having a ground floor bedroom and toilet was really useful for family members who struggle with stairs. It’s a shame that the log burner had been removed although the cottage is very well insulated and warm. The stone base for the burner is still in place and you need to take care not to stub your toe on it. There is a small patio outside with table and seating - the position of the house means that the sun doesn’t reach the patio which is a shame but given the heat this week, it was actually a relief. The seats are just slightly too large for the space meaning that one of the patio doors can’t be opened fully.

The distance to the pub, shop and swimming pool is a short walk but be aware that the walk to the beach is considerably further, especially if you have any mobility issues. Having access to the pool was a real bonus. The site is very dog friendly which is lovely but occasionally the noise from yapping neighbours can be a nuisance, especially if you’re not a dog owner.

The Bay is a great location with easy access to Filey, Brid, Scarborough and local Wolds villages. Anchor Bay Holidays were very efficient with all the information sent through and were really quick at responding to issues. Would we go again? Definitely!





Anthony replied more than 1 year ago
Thank you so much for your lovely review and kind words. We will adapt the things you have raised so they dont happen again. We are so pleased you had a good holiday and look forward to welcoming you again soon!

pleasant weekend lovely family stay

Review submitted on Wed, 14 Jun 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Overall I was happy with my stay, however floor boards dusty, lots of flys in house and grass hadn’t been cut was way too long to enjoy sitting outside! Lucky we had no kids as was weeds etc, but this did let down the outside area big time! Lastly bedroom tvs didn’t work which was a shame! But overall lovely place to stay, decor was nice and beach theme, Wi-Fi worked, plenty of toilets! Great for a family stay.



Anthony (manager) replied more than 1 year ago
Hi Lauren Thanks for your review - glad you liked the property. We wish you had told us about the TVs as this is an easy re-tune fix which we would have done for you. The grass outside is being cut by the management company and apologies this was long during your stay which was due to a faulty mower. The flies are outside of our control - being a semi rural location all the properties and towns on the East Coast do get these and we would have provided a solution if you had let us know. Thanks again

i love this place......

Review submitted on Mon, 05 Jun 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We always feel at home when we stay here....and thats what you need. Spotless, and just the best place to be. Great for small and large families alike......Beach days and quiet nights.......so much to offer, and great local facilities as well as those on site.




Eddie replied more than 1 year ago
Hi John So glad you like the house and the Bay - looking forward to welcoming you again sooN!

Lovely, clean and well maintained property

Review submitted on Tue, 30 May 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We have stayed at The Bay several times as the location is perfect for us with easy access to the beach. We were very happy with the accommodation, it was lovely and clean and had everything we needed and would certainly be happy to book it again.



Eddie replied more than 1 year ago
Thank you for your kind words about our house - it means the world to us! Safe travels and look forward to welcoming you again soon!

Great find

Review submitted on Wed, 17 May 2023
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a lovely stay at New England Cottage , A great house with everything you need, spacious and homely.

Great communication from Anthony and we would definitely stay here again.



Anthony replied more than 1 year ago
Thanks Joan - we really appreciate you kind words and look forward to hosting you again soon!

Great few days at New England Cottage at The Bay !

Review submitted on Wed, 03 May 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Our 2nd visit to this property and once again it was very enjoyable. Comfortable, spacious clean accommodation just right for our party of 4 adults and two children. The only downside was that the swimming pool was quite cold and the kiddies pool was out of action for the period of our visit.



Eddie (owner) replied more than 1 year ago
Thank you for your kind words and so glad you enjoyed your stay. The pool boiler has now been fixed - this was outside our control and we hope you find it warmer when you return. Best wishes Eddie and Family

Lovely place to stay, enjoyed the on site facilities and the proximity of the beach

Review submitted on Sun, 16 Apr 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
Great holiday, the property was as described. Excellent, prompt response to problem with the fridge.



Eddie replied more than 1 year ago
Thank you for your review - we are so glad you found us responsive and look forward to welcoming you again soon.

Lovely stay at Filey Bay

Review submitted on Tue, 11 Apr 2023
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fantastic stay at the New England Cottage at The Bay, Filey.
Booked through Anchor Bay Holidays, they were very informative and helpful and quick to reply to any queries.
The cottage was big enough for our party of 7.
The kitchen facilities where great, lots of crockery, cups, glasses and cutlery.
Small outdoor garden, with BBQ (which we didn't use, as it had water and cigarette stubs from previous people).
Facilities on the site were great.
Swimming pool, gym, shop, arcade and pub & restaurant.
Short walk to the beach.
Would highly recommend and definitely return again soon.



Anthony replied more than 1 year ago
Hi Kelly - Thank you for your comments - we really appreciate it and look forward to hosting you again soon!