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Casa Crusoe

Casa Crusoe

4.6
out of 5
Ratings from 4 reviews
100% of guests
recommend
Cleanliness
4.3
Comfort
4.8
Condition
4.3
Location
4.8
Value
4.8
Customer
Service
5.0

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Spacious ground floor apartment sleeping 3-4 in 1 bedroom - great value

  • Seating / living area
  • Fully equipped kitchen
  • Access to the bay amenities
  • Centrally located
  • Sleeps up to 4 (sofa bed for 3rd and 4th guest)
  • King master bedroom with adjacent bathroom

Lovely location

Review submitted on Mon, 01 Apr 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We enjoyed our short stay at The Bay.

Apartment was very clean and comfortable with everything we needed. It was before Easter and it was very quiet. We used the pool but nothing else as we used the location to visit places around us.
The only issues were the roller blinds didn't work and as the bathroom window was next to the apartment block entrance we felt a little exposed when the lights were on. Also there was no leisure pass to be seen.
Apart from that it was great



Anthony replied 25 days ago
Thank you for your review - the roller blind will be fixed and the leisure pass had been taken by the previous guests and we did inform you of this by text, and provided instructions on how to access the pool in the interim. We are so pleased you had a great holiday and look forward to welcoming you back soon.

Short stay

Review submitted on Wed, 27 Mar 2024
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
Nice short stay in a good location for trips out up and down the coastal area. Good amenities with free access a bonus. Would definitely come back and stay again.



Anthony replied 31 days ago
Thank you for your lovely review and kind words. We look forward to welcoming you back soon.

Happy Times

Review submitted on Sun, 17 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Just me and my dog and a lovely experience .very clean and loved the courtesy gifts very useful.everything was lovely easy to use key system .Will definitely come back x



Anthony replied 39 days ago
Thank you for your review - we are so pleased you had a great holiday and look forward to welcoming you back soon.

A good stay but a few niggles

Review submitted on Wed, 14 Feb 2024
4.3
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
First impressions on arriving at the bay were that this was a lovely site.
On entering accommodation, which we did at around 4.30, the floor had clearly been the last thing cleaned as it wasn’t just wet but there were puddles on the floor!! Throughout the hallway and the main living kitchen area. As we removed our shoes to ensure this them didn’t become muddy we got our socks soaking!!
On unpacking, in the kitchen there is not one cupboard space suitable for dried food items or items such as bread. All drawers had kitchen items in as did all the cupboards except the one under the sink which is not appropriate to put food items in and a skinny unit with a piping in.
All the blinds had been pulled up and tied and when we went to put them down all sets were extremely dusty!!! Could I suggest that they a given a quick dust as part of the cleaning regime?? It would literally take 2 mins per set!!!
On arrival we couldn’t find the welcome book. We looked in all the cupboards in the living area and not to be found! Therefore we didn’t know the location on the wifi password. I checked the router, and it was under a part the slides out on the back, but again not an easy find. We did find the welcome booklet eventually later that evening in a kitchen drawer under several chopping boards! I have left it in the living area on one of the units, and would suggest for future bookings it is left visible!
Noise is a bit of an issue in the bedroom. With it being on the main road traffic noise is very audible. And as it is also close to the front door we could also hear others coming in later in the night as the front entrance is communal.
I also initially booked for 2 adults and 1 child, fully aware I would need to pay for additional bedding for sofa bed or bring my own. Towels only left for 2 guests. As it happened the other adult ended up not being able to join us so no issue, but if anyone else is expecting towels for all guests, take some of your own just incase!
Overall the accommodation was very well maintained, except the few niggles I have described. It had clearly recently been decorated as we could smell paint! Decor all lovely.
Would I stay in casa crusoe again, probably not. Too many niggles for me and the noise in the bedroom is just too much of a no for me! I would however stay on the bay in future. If you’re not bothered by noise then I would highly recommend casa crusoe.



Anthony (Manager) replied 74 days ago
Thanks for your review - we are glad you had a good stay. In terms of your niggles Wet floor - we always mop ourselves out - i.e. it is the last thing to be done especially given the atrocious weather at the moment - this was done to ensure it was clean for you so I hope you understand we do this to ensure high standards. Kitchen - as a one bedroom apartment we want to give you as many features as possible including built in microwave, oven, fridge, dishwasher and washing machine so this does impact cupboard space. We will look to re-arrange a few things so you dont have to put food on the worktop in the future. Booklet - the last guests must have put this away - we do say you are to leave this out and am grateful you did. However you say you couldn't find the wifi code - this had been emailed to you 3 times prior to your arrival (its on the front of the booklet) and it is also displayed on the poster in the property marked "Wifi code" - so I am sorry you didn't find this. Towels - there is bedding and towels provided for the third guest - these are left in the bedroom cupboard for you and we always leave these when there are more than 2 guests. The noise levels - the parade is not a "main road" - it is the main road on the bay village but not like a high street in a town centre - there are over 100 properties on this road and we never normally have any issues so I do apologise if there were any for you. Thanks again Anthony