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Driftwood

Driftwood

4.1
out of 5
Ratings from 3 reviews
67% of guests
recommend
Cleanliness
3.7
Comfort
4.3
Condition
4.3
Location
4.3
Value
4.3
Customer
Service
3.7

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Driftwood is a stunning property in an iconic position overlooking Brixham harbour.

Excellent

Review submitted on Fri, 29 Mar 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Loved our stay here and we were sad to leave. Immaculate house with great views of Brixham. Perhaps not for the less mobile but we didn’t mind the walk up and down to the town. Didn’t manage to figure out the freeview on the TV and maybe instructions would be helpful but we were happy with the views.



Carrie Toms replied 38 days ago
Thank you for writing a review for Driftwood. I am so pleased that you had an excellent stay and enjoyed the wonderful views from the house. We hope to see you again in the future.

Nice location but....

Review submitted on Sun, 03 Sep 2023
2.8
out of 5
Guest doesn't recommend this property
Cleanliness
1.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
Nice location with beautiful views but there are few issues which left us quite unhappy...

1. There were dog hair all over the floor in the living and kitchen area confirming that a proper cleaning was not done.

2, No Shower gel or shampoo.... I am quite sure that I was given a different information on the phone..! you spend so much money, only to find out that some basic facilities were not provided.

3. I was told that access floor had twin beds which was not the case and my old parents had to negotiate was several stairs which was not nice.

4. Access and parking is a huge issue if you driving a big car or van. Nearby car park as suggested by the company is quite far and paid. It is a massive task to walk uphill after parking the car downhill.

Nevertheless, area is nice and property is in good condition.



Carrie Toms replied 244 days ago
Thank you for your review, I will respond to your comments in order. 1. When you contacted the office we were not made aware that there was an issue with the cleaning, we can't respond or ask the housekeeper to re-attend if we are not informed. 2. None of our properties provide this, so there is no way this could even happen in error. 3. We are a local team and know the property well and the layout is also detailed clearly on the website. 4. It is explained that the internal garage would not fit a small or medium car On-the-road parking on the streets above the property is always suggested first. I have every confidence that my colleague would have clearly explained the layout of the property. Including the fact that it may not be an ideal property or location for your parents given their limited mobility. I am pleased however that you enjoyed the wonderful views from the property and Brixham.

Enjoyable comfortable and relaxed 4 nights

Review submitted on Sat, 29 Jul 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
4.0
We all enjoyed our stay at Driftwood. It has been stylishly updated and the sofas especially are oh so cosy
The views from the lounge diner are second to none- truly spectacular and hard to step away from! And the bird life in/around the terraces is SO enjoyable.
Parking is nigh on impossible outside the property ( we avoided using the garage as it was a very tight space).
Guests also need to be aware of steep hill/steps to and from if relying on getting about on foot. Def kept us for

Would be helpful if a couple of clothes airers were made available and also that the tv could be fully connected - we could only tune into parts of it (iplayer) - my elderly mum would have benefitted from being able to watch live terrestrial tv on the rainy days.








Carrie Toms replied 236 days ago
Thank you for your review, I am glad to hear you enjoyed the wonderful views from the property, I will request a couple of airers be considered and pass on your comments about the TV.