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Primrose Cottage, Blockley

Primrose Cottage, Blockley

3.9
out of 5
Ratings from 5 reviews
60% of guests
recommend
Cleanliness
3.6
Comfort
4.0
Condition
3.4
Location
4.6
Value
4.0
Customer
Service
3.8

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Primrose Cottage is a charming Grade II listed cottage with a beautiful garden nestled alongside a babbling brook. Located in the charming village of Blockley, it is the ideal choice for a relaxing break with plenty of lovely towns and villages to visit within easy reach.

Nice house, but it needs a thorough cleaning

Review submitted on Wed, 13 Aug 2025
3.2
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
2.0
The house was beautiful and set in an almost magical location. Unfortunately we found the kitchen with a lot of dirt on furniture, oven and hob. We asked for a solution, but this was not possible, the reason given was that we did not report the problem within 24 hours, when our stay was for 1 week.
Also the TV remote did not work and the carpet in the living room smelled unpleasantly of pet pee.
Nice house, but it needs a thorough cleaning and the management of the real estate agency was not up to the task.

Would you recommend StayCotswold to a friend?
No

Caroline from EL PUERTO DE SANTA MARIA stayed at Primrose Cottage, Blockley for 6 nights in August 2025


StayCotswold replied 4 days ago
Thank you Caroline for taking the time to share your feedback. We are pleased to hear that you enjoyed the beauty and location of the house. We are sorry to learn that the property did not fully meet your expectations. Please note that the property manager's contact details were included in your welcome email, and we encourage all guests to reach out directly should any issues arise during their stay. Additionally, user manuals and helpful information are available in the property’s information folder for your convenience. We understand there may have been some language barriers, and we sincerely appreciate your efforts to communicate using a translator. Following your feedback, the property management team have inspected the TV remote and confirmed it is fully operational. Nevertheless, your comments have been taken seriously, and the property manager extends his apologies for not being able to address these concerns during your visit, despite his attempts at trying to arrange a suitable time to visit the property to rectify the issues. We value your input and will continue working to improve the guest experience. We hope to have the opportunity to welcome you back in the future

A spoilt holiday.

Review submitted on Mon, 16 Jun 2025
2.7
out of 5
Guest doesn't recommend this property
Cleanliness
1.0
Comfort
3.0
Condition
2.0
Location
4.0
Value
2.0
Customer
Service
4.0
Primrose Cottage is full of character situated in a delightful location. However our stay was spoilt by poor cleanliness and maintenance of the property. Parts of the cottage had clearly not been dusted for months.
Water was dripping from the bathroom into the lounge on our arrival, although this did stop before the plumber arrived on our first morning. The cottage windows could not be shut properly, even allowing for the age of the property.
The standard lamp in the lounge was dangerously broken, as was a picture hanging in the bathroom.
The fridge door shelf broke due a cracked support bracket causing a full bottle of wine to smash on the kitchen tiles.
The TV remote did not work so no TV.
We have stayed in many cottages and this is the first that did not have a visitor book for comments!
Stay Cotswold Cottages were helpful when contacted regarding the leak and fridge, but overall our stay should not have been so stressful. I hope this review is shown to perhaps encourage the owner to clean and maintain this cottage to a higher standard.

Would you recommend StayCotswold to a friend?
Yes

Michael from Swansea stayed at Primrose Cottage, Blockley for 4 nights in June 2025


StayCotswold replied 53 days ago
Thank you Michael for your review of Primrose Cottage. We are pleased to read that you found the cottage to be full of character and situated in a delightful location, but are sorry to read that your experience did not meet expectations. We have passed your feedback onto the property owner who has discussed this with the property manager. He has informed us that the leak was caused through user error, and after the owner had arranged for a plumber to urgently visit, you refused them access to the property to assess the situation. Also, the fridge shelf was not previously broken, you initially contacted the property manager with a different cause of the breakage and to state you would not pay for a replacement. The owners are pragmatic and accept accidental breakages occasionally occur as part of the use of the property, irrespective of any blame a minor issue such as this would not have been a problem. The TV and remote have been checked since your departure and they are in full working order, again you were given instructions over the phone and the property manager offered to assist in person, but again you refused this assistance. The cottage windows are very old with some in better condition than others, but being a listed building they are not easily allowed to be replaced. The property owner accepts that they do not operate like modern windows, but they are all functional, they also hope that guests can appreciate they are an integral part of the character of the building. The property manager has confirmed that there are no broken lamps, the pictures are hung normally and there is a property information book available to all guests at the property. The housekeeping team have been notified to review and address any cleanliness issues. We are sorry that you felt your holiday was spoilt and we really do take feedback seriously, however, it is disappointing to receive such a review when upon inspection the property owner found most of the issues were inaccurate. The property owner and his management team will aim to resolve any issues you experience during your stay, if they are given access to the property. Unfortunately, during your booking you refused the property managers request to visit the property, and any other assistance which was offered by the team.

Just perfect

Review submitted on Mon, 12 May 2025
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Primrose Cottage is just perfect is you are looking for a peaceful stay in the Cotswolds.

Situated in beautiful Blockley, it is accessed on foot from the high street.

The stream (brook) runs 70m through the garden, sometimes trout can be seen.

The cottage is well equipped and very comfortable.

We cannot wait to return.

Would you recommend StayCotswold to a friend?
Yes



Hugh from Eastleigh stayed at Primrose Cottage, Blockley for 7 nights in April 2025


StayCotswold replied 98 days ago
Thank you Hugh for your review of Primrose Cottage. We are delighted to hear that you found the property to be perfect, well equipped and in a beautiful location. We hope you will be back to stay again soon!

Absolutely loved it!

Review submitted on Wed, 05 Mar 2025
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
The place is a gem in a gem of a village. We loved every minute of our stay in the house. The house is kept in very good condition despite its long age.

Would you recommend StayCotswold to a friend?
Yes



Damien from Paris stayed at Primrose Cottage, Blockley for 4 nights in February 2025


StayCotswold replied 166 days ago
Thank you Damien for your review of Primrose Cottage. We are delighted to read that you found the property to be a gem and you loved every minute of your stay. We hope you will return soon.

A peaceful, pretty Cottage

Review submitted on Sun, 02 Mar 2025
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
4.0
My wife and I had a wonderful time in the Cotswolds, and the Cottage played a big part in that. It was cosy and had most of what we needed. However, strangely it did not come with any shampoo or body soap, there was no tissue paper, and the phone for local calls was not working. If those small areas could be looked at, it would have been a perfect stay.

Would you recommend StayCotswold to a friend?
Yes



Ming Hui from Singapore stayed at Primrose Cottage, Blockley for 5 nights in February 2025


StayCotswold replied 168 days ago
Thank you Ming for your review of Primrose Cottage. We are delighted to hear that you had a wonderful time. The property is self catering so therefore toiletries are not supplied and only an initial supply of essential items like toilet paper is supplied. We do hope you will be back to stay again soon!