We had a lovely stay at East Chalet. It’s large enough for a family of five or six, and has most amenities you’d need on a short break.
All the beds are singles unless you remember to specify otherwise, and they’re small singles - great for kids but on the small side for adults.
There are blinds in all the rooms but they leak a lot of light and fall down as they’re balanced on the rails. This would be an easy repair job.
We were so impressed by the staff at the farm itself - friendly, helpful and loads of info. But the accommodation staff weren’t incredibly helpful. A few repairs were needed to be done while we were there on things that were broken when we arrived (things are a bit tired in the chalet), but we were told these repairs were our fault. The arrival booklet asks guests to request extras of bin bags if you run out - we did this and were told as it’s self catering it’s not provided but on this occasion they’d let us off. These are small things, but when you’re paying a fair amount of money it’s a tad disappointing.
Never usually leave feedback, but thought some small tweaks could make all the difference to the next guest. Things like a toilet-roll holder, more pegs for towels for larger things party sizes and some better cooking equipment (eg a colander, a mixing bowl etc) would make a huge difference too.
Guest from Tunbridge Wells stayed at East Chalet for 4 nights in August 2025
Half term stay
Review submitted on Sat, 07 Jun 2025
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer Service
4.0
We loved our stay for half term, despite the weather, we really enjoyed the farm, all the activities and eating at The Cow onsite. So accessible with free and easy parking; it's what we love about staying at Tapnell Farm as the facilities are second to none.
The chalet was clean and comfortable, had everything we needed BUT a bit tired in places and really needs a new lick of paint to brighten it up.
Hayley from Pulborough stayed at East Chalet for 4 nights in May 2025
Perfect bolthole
Review submitted on Sat, 04 Jan 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Great place to stay to explore, Tapnell and the isle of wight.
We'll be back again very soon
Tapnell is wonderful
Guest from stayed at East Chalet for 7 nights in December 2024
