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Sandsend - York Cottage

Sandsend - York Cottage

4.6
out of 5
Ratings from 3 reviews
67% of guests
recommend
Cleanliness
4.3
Comfort
4.3
Condition
4.3
Location
5.0
Value
4.3
Customer
Service
5.0

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York Cottage has 3 double bedrooms on the ground floor with an open plan kitchen and Estate views on the first floor.

Standards are dropping…

Review submitted on Fri, 21 Oct 2022
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
We have stayed in the cottages on the Raithwaite estate for years, but this year was the most disappointing for the money. Now in private ownership the maintenance and cleaning is not being kept to a standard required for the price. Paintwork needs attention, carpets and furniture needs cleaning, table lamps have gone missing, tiles in bathrooms are broken etc. It was all spotless when new and owned by the hotel. We arrived with dead flies to be removed and a number of spiders requiring removal. The biggest issue has been reported before. The TV system is a total joke and is incapable of the most basic functions. Two TV’s in the bedroom failed to work at all. NOW TV controllers just do nothing and the whole system needs a massive re-think. We will not return to this cottage in the future.

Guest from Stratford Upon Avon stayed at Sandsend - York Cottage for 4 nights in October 2022


Lovely cottage in hotel grounds.

Review submitted on Thu, 21 Oct 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely cottage within a short walk of the beach, handy for Whitby and local drives. Lovely facilities and walking on site.

Guest from Kirkliston stayed at Sandsend - York Cottage for 7 nights in September 2021


Replacement holiday cottage

Review submitted on Tue, 19 Oct 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We are very grateful to Stays York. We booked elsewhere in Whitby it was not fit to stay in. Eventually stays York helped us. Yes it was another fee to pay but it was in a lovely location and were able to enjoy the rest of our holiday. So many thanks to Annabel and her team. Would have no hesitation in recommending them.

Graham from Bishops Stortford stayed at Sandsend - York Cottage for 6 nights in October 2021