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3 Claremont Terrace

3 Claremont Terrace

4.1
out of 5
Ratings from 10 reviews
90% of guests
recommend
Cleanliness
4.2
Comfort
3.7
Condition
3.7
Location
4.7
Value
4.0
Customer
Service
4.4

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Large Victorian town house a short walk from York city centre, 3, Claremont Terrace accommodates 6 guests and has recently been refurbished to an excellent standard. Great for family holidays & sightseeing trips to beautiful York.

Property not cleaned atcartival

Review submitted on Mon, 08 Jan 2024
1.3
out of 5
Guest doesn't recommend this property
Cleanliness
1.0
Comfort
1.0
Condition
1.0
Location
3.0
Value
1.0
Customer
Service
1.0
Be very careful of Stays York. Family of 5 with neurodivergent children and emotional suport dog arrived to property, time agreed and fully paid .Property was in a complete dirty state that included soiled beds, towels piled in corners, just to mention some issues. Stays York couldn't find a) suitable cleaner b) suitable property. At 7:30 pm we were left on our own to find accommodation that we have to paid again. We lost bag of food as new location doesn't included a fridge, family holidays disrupted as have to contact Stays York loads of times to request total amount paid to be refunded. Stays York only wants to refund 2 nights of 3.Be careful you run the risk of a holiday nightmare.

Adriana from Solihull stayed at 3 Claremont Terrace for 3 nights in January 2024


Rosie - Stays York replied 79 days ago
Dear Adriana, Thank you for your review. We are really sorry about the property not being clean on your arrival. Unfortunately it looks like it was completely missed by the cleaners. As we explained over the phone, we would have been able to have the property ready first thing the next morning, but we do apologise that this solution or the alternative accommodation we offered for the night were not suitable for you. Please be assured that your comments have been taken on board by both the team and the cleaners, and we will do our best to ensure the situation will not happen again. We hope to welcome you back to York in the future. Kind regards Rosie Stays York

Great location and a comfortable stay

Review submitted on Sun, 27 Aug 2023
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
We stayed in this property for a week and had a great time in York. The location is fantastic and was a bonus to have parking outside the property. The house was plenty big enough for us 6 and was tidy and well presented.

A few minor negatives -

1) It was annoying that we only had 6 knives, 6 forks and 4 tumbler glasses as we were forever washing up small amounts.
2) One side of the toaster didn’t work
3) The pillows could really do with replacing as they are quite lumpy and I found them to be a little uncomfortable
4) although the property was mostly clean throughout, I did find quite a thick amount of dust on the carpet and skirting board under the double bed
5) the property has a washing machine and a very small clothes dryer. An addition of a retractable washing line and pegs would have been great to be able to dry a load without having to use the garden chairs to hang clothes on.

These negatives are very minor and definitely wouldn’t stop me from staying in this property again. We really did have a fantastic stay.

Guest from Hindhead stayed at 3 Claremont Terrace for 7 nights in August 2023


A good spot.

Review submitted on Sun, 04 Jun 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
A party of five of us stayed here it was comfortable and well kept.
The rooms were clean and spacious and the property itself was walking distance from the city centre and quiet enough to ensure a decent stay.

Guest from York stayed at 3 Claremont Terrace for 3 nights in May 2023


Location, location, location

Review submitted on Mon, 25 Oct 2021
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
Upside, fantastic location, 5 minutes walk from Minster, convenient for Sainsburys and Coop, plenty of accommodation for 6 people, house had everything we needed.
downside, no parking, public rooms small, TV in upstairs lounge not connected, no toilet on ground floor, unable to adjust temperature in shower, gas hob unit faulty unable to light 2 of the hobs, in general the house is a bit tired.

Angus from Whiting Bay stayed at 3 Claremont Terrace for 7 nights in October 2021


Second time

Review submitted on Tue, 18 Aug 2020
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
The house really suits us in layout and especially city centre location. It is clean and well equipped. Cant park on street and Nearest car park very expensive we used just park app but it was a long walk to fetch car but didn’t need it much. Recommend ice cream in front of art gallery by Bootham Bar, Everyman cinema, museum gardens. We had a lovely stay.

Rosemary from Lymington stayed at 3 Claremont Terrace for 7 nights in August 2020


Great location well equipped house

Review submitted on Tue, 13 Aug 2019
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Really enjoyed our stay. Amazing location close to everything we needed. The house worked really well for a family with teenagers. WiFi and a room each. Kitchen well equipped. Quite a bit of stair climbing as toilet on first floor. We enjoyed a wood fired pizza in garden of Bistro Guy on
Gillygate, the walls walk from Bootham Bar to Monks bar great views of Minster with breakfast at Wheldrakes cafe.We caught bus from station to end of Claremont street on arrival but it’s an easy walk anyway. .

Rosie from stayed at 3 Claremont Terrace for 14 nights in July 2019


A great stay in /york

Review submitted on Tue, 05 Feb 2019
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
We really enjoyed our 3 week stay in York. The house is very well located, well equipped and was more than big enough for the 4 of us and our dog. Thank you !

Dean from stayed at 3 Claremont Terrace for 21 nights in January 2019


3 Claremont Terrace, York

Review submitted on Mon, 07 Jan 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely house in excellent location for exploring York. Just around corner from City walls. Had everything we needed. Like a home from home.

Rebecca from stayed at 3 Claremont Terrace for 8 nights in December 2018


Return to York after 55 years with 5 siblings

Review submitted on Thu, 22 Nov 2018
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
House position excellent. Kitchen crockery,cutlery very good. Casserole dishes too few .No lids for saucepans. Oven smelt of burning ,not clean at all .. 3 pages of instructions for wood burning stove and only 2 logs .It was cold in the evening . We did phone about this and was told we had to buy our own. Where from ? As we were 5 adults We all felt there should have been a second bathroom or at least a downstairs Loo/toilet. A three day stay was sufficent

Despite the drawbacks the situation is perfect with most sites, shops and restaurants close at hand. We much enjoyed our visit but felt the house could be improved on . Pillows not comfortable.


Guest from stayed at 3 Claremont Terrace for 3 nights in November 2018


Stays York replied more than 1 year ago
Hi, Thanks for the feedback, we will certainly look at the saucepan/ casserole dish situation. The wood burner situation is new to us and we are working with the owner to rectify the situation. With regards to the bathroom, the house is advertised as having a bathroom with toilet and a further separate toilet, having a further toilet is not a possibility. Stays York

A great family place to stay in York

Review submitted on Sun, 28 Oct 2018
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Superb house and location. Lots of space, v nice detail with the playroom.
In wintertime I'd advise slippers or warm socks as the floor was cold. Also the heating system took a few days to get to work. We all loved our stay, incl. the children. Considering coming back another time.
Service from the office was helpful and efficient.

Ann Helene from Nyborg stayed at 3 Claremont Terrace for 6 nights in October 2018