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Cottage 435 - Clifden

Cottage 435 - Clifden

3.8
out of 5
Ratings from 2 reviews
50% of guests
recommend
Cleanliness
5.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
3.5

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3 bedrooms, sleeps 6. A spacious cottage in a private setting within a short drive of Clifden town. Perfect for families, friends, and couples to share. Short breaks available all year round. Wi-fi included.

House was perfect home away from home

Review submitted on Thu, 07 Dec 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Definitely the best property I have stayed in by far, location is perfect so close to Clifden,
Will definitely stay here again if available




Emer - Love Connemara Cottages replied 143 days ago
Dear Donal, Thank you for taking the time to leave a review. We appreciate your kind words and feedback. We are delighted you enjoyed your stay and that all was to your satisfaction with the cottage. Should you wish to return again in the future please do not hesitate to contact us.

Great location but water in bathrooms was a problem

Review submitted on Sat, 07 Oct 2023
2.5
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
1.0
Condition
1.0
Location
5.0
Value
1.0
Customer
Service
2.0
This is a lovely property in a great location but our stay was ruined by a lack of water in the bathrooms. Lots of our time was wasted dealing with this problem that wasn't resolved during our stay.
At times there was no water to wash hands in the bathroom and the water pressure was insufficient upstairs to shower. The person in the office was extremely helpful but unfortunately was unable to resolve the problem during our stay despite the plumber coming out to the property. We were offered a voucher to compensate for our poor experience but it didn't even cover one night's stay so was of no use. Very poor experience.



Sandra - Love Connemara Cottages replied 166 days ago
Dear Fionnuala, Thank you for your review and feedback on your 4 night stay in Cottage 435 Clifden. I would like to again sincerely apologise for the water issues you experienced during your stay. I did have a plumber organised to go to the property on a few separate occasions and he had told me the issue was resolved on every occasion which unfortunately was not the case. We have since had a different plumber to the property who confirmed that the pump and filters were all blocked up with sediment and that the pressure is up now throughout the house. He explained there was hardly any pressure before as the Pump was starved of water. We have since checked and we are now assured the issue has been resolved. We pride ourselves on good customer care and quality properties and I am sorry that on this occassion this was not the case. We hope this will not deter you or other guests from booking this cottage in the future.