The location of the property is excellent. The appartment is spacious and very comfortable.And I would have no hesitation in recomending the property to others.
Photos on line do not do this beautiful residence any justice, we were all impressed as there were 8 of us who stayed, 6 from New Zealand and 2 from Australia here for a family reunion with our English heritage. The owner Liam was very helpful and gave us the history of the house and Rachelle the caretaker looked after us for all our needs, nothing was any trouble. The house has a beautiful cafe next door, who are happy to cook our dinner if we so desired and the food was wonderful. The staff in the cafe were also very attentive and looked after any dietery needs, just loved our stay and woul...more
Lovely Apartment - we had a fantastic visit. Our host was great - communication was very prompt. The location is ideal - close to everything! We hope to return to York and would certainly love to stay here again!
Quite simply ticks all the boxes ... located close to the old city and restaurants, convenient for food shopping, parking on premises, well-equipped flat with absolutely everything anyone would need and is extremely comfortable and very quiet. Manager/cleaner efficient and personable. We were here for three weeks and believe this has to be one of York's best rentals.
This is a stunning place, super modern and well equipped. The only thing we wondered about was a lack of microwave which would have been useful with our catering. Location is only 3 miles outside York, good links to get in. But what a place for a family get together!
The apartment was just as advertised. It was a convenient walking distance to York attractions, the grocery store and shopping. Only 2 steps into the building and 1 step into the bathroom. I say this because I am limited in the amount of walking I can handle in a day but I was able to walk everywhere from the apartment. It was comfortable with enough room for 2 people. I had a minor issue with a curtain rod it was handled professionally & immediately. The booklet explaining miscellaneous things about the apartment was well organized. I would suggest adding a page about how to operate the washi...more
I really like Castle Chambers and Stays York. The apartment is very convenient for the town centre. Comfortable and clean. Very pleasant staff at Stays - always agreeable to deal with. I will come again as I am a frequent business traveller to York. A few minor suggestions for improvements: 1) The cupboards, wardrobes and mirrors were obviously installed by a very tall person. I am 5' 2" and couldn't reach the wardrobe rail to hang my dresses. I had to stand on a chair to reach the glasses and crockery on the top shelf of the kitchen - it would be useful to provide small steps for sho...more
Located in the city centre in a really nice and quite area. Close to local shops. The apparent is modern it provides all the things you might need. The bathroom was huge!!
Snooker days can be long when you are working so a nearby, comfortable flat is such a bonus. Less than ten minutes from the venue, or if you want to pop into busy York again just a few minutes. The flat was very comfortable, clean and welcoming. So much so we have booked it again for next time.
I absolutely loved staying in this apartment. It's close to the City and is extremely comfortable. It's also beautifully furnished.
Never doubt to stay again! Close to town and with plenty of choice of restaurants. Pleasant apartment to stay !
everything just fell into place Alison met us at the apartment early which was very helpful all in all lovely apartment ideal situation
Absolutely an amazing apartment. Very spacious, gorgeous view, a whole floor of a living room with great selection of DVDs. Well equipped kitchen, extremely comfort bed and lovely bathroom and shower. All decorated in a very good taste, new and very clean. Highly recommended.
The wardrove in this room is a bit small. It is a bit complicate to go in with so many codes. Furthernore, I did not receive them the firs day
Fabulous stay, apartment clean and immaculately presented. Left some belongings and the management arranged for postage couldn’t ask for better service. Would recommend,!
Stayed in the property while working in the york area. Great house, lovely helpful owner. Will return
I have been there 3 times and I am going to book again for next year as it is just what we need ( excellent).
This a beautiful little coach house tastefully renovated and decorated. The kitchen is well designed with plenty of dishes and utensils. There is a vast amount of storage upstairs and the shower, which is downstairs is powerful. It's just an easy 10 minute stroll to the city walls and on to the river, shops and Minster. We phoned the owners a couple of times with queries and found them to be very pleasant and helpful. There's a useful manual in the house with plenty of local information.There is a parking space in the drive, which is a big bonus in a city where there is no free parking. If...more
The apartment is really new and very well equipped. Since we've got our bikes with us the trip into York's center took only 3 minutes, on foot perhaps 10. So the location of the apartment is very good, Also a supermarket is only 5 minutes away on foot. The apartment is really nice. There are only two suggestions concerning the equipment: An extractor hood would avoid false alarms of the smoke detector in the kitchen, even if is only a circulating air model. An a fan would help to move the air in the rooms. Because the windows open to the same side, no natural "cross ventilation" is possi...more
We thoroughly enjoyed our 10 day stay in this flat at 1 Middleton House in York. The flat is on the ground floor of a 5-unit apartment, and it has clearly been renovated for discerning guests. Communications and coordination of check-in and check-out were very good, and we found the flat well stocked with essential supplies, as well as appliances, pots, pans, dishes, utensils, etc.. Everything was in good working order. Being on the ground floor on a busy street, we really appreciated the install of sound-deadening windows in the front room; however, a downside of this is that the front window...more
Lovely cottage in a convenient location to explore York. About a 30 minute walk to the York walls or longer if taking a scenic route via the Racecourse. Close to Hob Moor with fantastic walks & history. Very clean & comfortable! All amenities catered for. Lovely, highly recommended & would definitely stay again.
We were fortunate to be there in lovely weather but the apartment was unbearably hot. We didn’t have the heating on! It was too hot to sleep but we couldn’t open the bedroom windows as there was so much noise in the street till all hours of the night. That of course is not the fault of the accomodation which was wonderful. Loved having the washing/ drier machine as were traveling for many weeks.
Apartment five star,well equipped,located university side of city minutes walk from shambles.not suitable for people with walking difficulties,quickest and most scenic walk to city via boardwalk outside apartment along river,shambles ten minutes walk
I always try to stay here when I come to York on business - it is clean, comfortable and convenient for the town centre. One problem is the early check out time of 11 a.m. meant that I had nowhere to leave my bags until my 4 p.m. train. Left luggage prices are high between £5 and £7 per suitcase plus you have to go out of your way to deposit bags.
enjoyed are stay but have problems with Hot water and heating. could not get the heaters to stay on and we had no hot water on the Saturday night when getting ready to go out for dinner. need more user friendly guides.
Great location, near to town and bars and restaurants, accommodation fabulous with lots of great touches to make our stay really comfortable and enjoyable. Would definitely recommend.
I have difficulties in proposing things to improve. Great location in York. House in excellent conditions. The assistance of Stays York was quick and efficient, every time we required it.
We had a wonderful stay. The place is clean, quiet, and attractive, and also very close to the center of the city (about a ten-minute walk). There is a small commercial strip nearby with restaurants and some markets. The townhouse was comfortable and ideal for a family or group. We would certainly stay here again next time we're in the area.
This house is superb! From the start, it was clean, spacious and the hosts had provided the essentials to start us off such as bread, milk and a bottle of Pinot Grigio! The location was perfect, less than a 10 minute walk into the heart of York and it was a privilege to stay in their gorgeous house! We will definitely think about staying again next year!
Only negative - liquid soap in kitchen & bathroom were nearly empty ! Shoud have been full. Not enough big bags for the little kitchen bin.
Cocoa suites is next to the river. It's a nice place. Everything was great! The apartment is really comfortable and the value for money it's really excellent, because York it's an expensive place.
We greatly enjoyed staying at this apartment. The kitchen was well stocked and easy to use and the bedrooms were roomy and comfortable. Mark and Liz were very friendly and helpful at our arrival and provided plenty of information about how everything in the apartment worked.
The apartment is really big for four people and it has all you need for being comfortable. We had a problem with the cleanliness because we found the apartment with a toilet without been cleaned so they sent again the cleaning company.
Excellent basis for family holiday to York, everything within walking distance. We liked the modern feel of the house and yard was a nice relaxing sun trap. However the bed in the main bedroom was so uncomfortable, the mattress was too soft and I woke up with a sore back every morning. There was some weird frame around the bed and mattress sat lower than this.
excellent all perfect we think to find a very good apartment near the station and near the center of the town and we find it with all the comforts.
The accommodation was excellent. Couple of issues need to be addressed. Better description of how to adjust the heating system. Better description as how to lock the front door. We needed to ask the neighbours for instructions
10 Stonegate is a lovely, clean and quiet apartment with comfortable beds and beautiful views of York Minster right in the heart of the city. We had a wonderful holiday there. More cutlery would be appreciated by future guests.
The apartment is great, excellent location and it has all you need to stay comfortable. It is big enough for four persons.
My 7-day stay (the third time I have been in York since February) has once again been magnificent, having been essential to have spent it in this apartment.
We went in mid summer with 2 under 5’s & were not disappointed everything we needed for a short break in the apartment & on site. Planning to return!
I loved my stay at Minster Loft. The view of the Minster was incredible. The apartment itself was lovely, cosy and well equipped. The location couldn't have been any more central to everything York has to offer. I will return just as soon as I can.
Really enjoyed our stay. Amazing location close to everything we needed. The house worked really well for a family with teenagers. WiFi and a room each. Kitchen well equipped. Quite a bit of stair climbing as toilet on first floor. We enjoyed a wood fired pizza in garden of Bistro Guy on Gillygate, the walls walk from Bootham Bar to Monks bar great views of Minster with breakfast at Wheldrakes cafe.We caught bus from station to end of Claremont street on arrival but it’s an easy walk anyway. .
The apartment was virtually brand new and had everything we required for a lovely stay. It was clean and comfortable and very well furnished and right on the river with a lovely view and only a short walk to the shambles area and bars etc. There was always lots of hot water and shower was great infact we could not fault the apartment at all and next time we stay in York we will definitely stay there again if it is available and we have recommended it to our family and friends.
I previously stayed in the Cocoa Loft and then moved to No 9 due to lengthening my stay. After staying in the Cocoa Loft I was disappointed with No 9. The layout was very different and the sofa was different to the pictures - not a huge problem. The studio was in good condition although the heating wasn't working. However, Chris/Rachel from Stays York ensured the heating was fixed the next day and were very helpful. No 9 wasn't laid out the same as the Cocoa Suite because it was a different shape. However, it wasn't as cosy and didn't have the same facilities e.g. no iron/ironboard etc. There ...more
I always like to stay here when I am working in York - it is comfortable and convenient. The kitchen is well equipped, the beds are comfortable, its clean and close to the town and office. The staff at Stays (Anne and Chris) are very nice and pleasant to deal with. They always respond quickly and politely to any issues raised. I have a few concerns about security - on the past two occasions there have been mix ups over keys. This time a strange man entered my apartment by mistake which was quite frightening (it was soon sorted out and my fears were allayed by speaking to Chris on the phon...more
Been to these apartments last year and is ideal location for shopping. Allocated private secure parking included. Only let down was internet in the apartment went down first week and although reported, was never working after that. Contacted Stays York who provided an internet signal/ password from another apartment but signal strength only good for occasional browsing. Apart from that, comfy well furnished apartment 5 mins from city centre shopping.
I stayed in cocoa suite 11 for 2 weeks. It is an axcellent accommodation, brand new, near the city center though in a very quiet area, in a former industrial building on the river completely restored, on the river which make all this a charming stay as well. It is fully equipped, perfectly clean, with WiFi, new tv. I would recommend it certainly. The only trifle is the bed a little too small for two people and the amount of money paid for a two week stay. They should offer discounts for long period . The rest is perfect.
A nice flat in the heart of the city, only a 5 mins walk to the old center. Perfect for a city trip to York. One need to be aware that the flat is located next to one of the main party miles of York, therefore it will get loud in the evenings from Thursday to Saturday.
We spent 4 nights here and enjoyed our stay. It's a tastefully decorated house in a quiet neighbourhood, just a 10 minute walk to St.Peter's Gate. The key collection was easy and we had a parking permit and could park right outside the front door. The house is spacious, comfortable and well equipped. Some soap and shampoo would have been an added bonus! Would highly recommend this property.
Great place for our family of five. Perfect location near to train station and all the museums that York has to offer.
This cozy apartment is wonderful if you want to stay in the centre of York. The only drawback is that it can be a little noisy since there is a Mcdonalds opposite which is open 24/7.
This was a beautiful old home in a perfect location to get into York center. However.... the house itself needs a bit of updating and repair (cracked window panes, broken floor boards, missing drywall in the bathroom, etc) and also, i hadn't realized that the kitchen was on a different level from the dining table so that we needed to carry meals up and down a flight of stairs - not so easy for my kids and elderly mother. Also, the rubbish bin was almost completely full from the previous tenants, as well as having an empty suitcase left in front of the house (??) that we weren't sure what to ...more
I had a good stay, the welcome brownies were delicious and the communication was fast and flawless! Thank you very much for everything!
We stayed here as a group of 10 but were sadly disappointed with the cleanliness of the bedrooms and particularly the bathrooms. All the shower heads were mouldy and the bins hadn't been emptied. It really needs a thorough deep clean upstairs as the dirt let the rest of the house down. The kitchen and living room were nice and tidy and the location was great - a short 10 minute walk to the centre. I would not return here because of how unclean the bathrooms are - showering each morning was not a pleasant experience when we had to clean the bathrooms ourselves!!
Good we only had a small problem with the hot But it was sorted quickly Good clean spacious easy walk into town
A beautiful place, everything you need in the apartment,only fault is the sofa and dining chairs really need replacing as this spoils what would have been a faultless stay. The bay itself is so clean and tidy absolutely immaculate and very central to nearby attractions. Really recommend this place and we have already booked for next year. Although we didn't use them there is also a swimming pool and leisure activities on site.
we go to the bay 2 to 3 a year with stays york we love it excellent value never had any problems would highly recomend to go on site pool tennis court games room pub etc.
Loved everything about the flat. Two things I wasn’t happy about. One is my booking was initially confirmed for another flat which showed it was available on HomeAway then the owners cancelled saying the property was already booked by someone else. Second time I booked this property it got confirmed and again it got cancelled by the owners saying there was a problem with the scheduling. Ultimately they gave me the property for a day less than I wanted. Other than that the check out time being 11 am was not convenient but that’s their rule so I guess acceptable.
Lovely apartment Great location on The Bay .. Bea was an amazing help to us as there was a slight blip in the booking 2weeks before our departure...but she sorted the problem out for us ... Would highly recommend booking through Stays York as nothing is too much trouble...excellent service
Excellent location to city center. Parking was easy. The house when first walking in feels like the owners have just walked out the door. Their personal belongings are all over the house from clothes to mail and files of paperwork. When you read the handbook all the rules of what you can and can't do were explained in a nice way but these should be explained when booking.. Any cupboard or door with red spots your not allowed to be used which is OK but empty your clothes out the wardrobes you can use. Not allowed to sit on the chair in the master bedroom to do your make up, so provide one...more
A perfect apartment for us just round the corner from the family’s rental. It was comfortable and provided everything we needed. The lack of outside space didn’t matter as we spent more time with the family and they had an outdoor area. Although it was in a block of 4 we had no problem with noise. It was excellent value for money and would recommend it to any couple on a short stay.
This is the second time we have stayed in this flat, last visit told stays York mattress needed to be changed. Spoilt the stay, as gave us both bad backs, springs nearly coming through it. It was that bad we had to buy an airbed to sleep on.
The Bay is an excellent dog friendly holiday village, with pub, pizza restaurant, and pharmacy on site, free swimming pool, and various sporty activities. About 15-20 mins walk to a quieter section of Filey's 5-6 miles of beautiful sandy beach, with a great café cut in the cliffs. My flat was spacious, well kitted out, with many surprise little extras, and central heating if needed, but in need of some maintenance. Unfortunately the boiler broke, leaving me with no hot water, and although they had an emergency tel. no., no one came out to fix it until the next day, which I found VERY disapp...more
Most disappointing totally run down needs updating especially the appliances Cleaning service is abysmal dreaded domestic divas coming in to clean whatever time suited them very inconvenient
The Bay is a beautiful complex for families, couples and especially dogs. There is plenty to do on the complex and the surrounding areas. The apartment unfortunately was a let down the furniture was incredibly uncomfortable and needed replacing both the settee and the dining chairs. At least 4 of the lights had bulbs that didnt work but our main issue was the building work going on right outside our bedroom window, lazy mornings were out due to the noise. Apparently the company who leased us the apartment had been notified and according to the management at The Bay should had informed us prior...more
The Bay is a delightful holiday village, well cared for, neat and tidy. Good pub and cafe onsite, plus a pharmacy which sells other things you might need. Plenty to keep kids and adults occupied and in easy reach of lovely beach. However, the apartment itself is in dire need of some TLC. There were light bulbs missing or not working in every area. The sofa was hard and uncomfortable, the dining chairs too with the "leather" peeling off....both items obviously in use since the village was built. The bathroom had a tiny basin, useless for washing or even teeth brushing; the toilet was an abysmal...more
This was our first visit to The Bay resort, Filey. The resort was great, but our flat left a lot to be desired. The kitchen and bathroom was reasonable, but the rest of the flat was dirty. Huge cobwebs hanging from the ceiling and trap door in the lounge. Cups were put away in the cupboard unwashed (even though there is a dishwasher). The bedroom was very dirty. Huge stains on the carpet, dusty and the mattress needs replacing. The whole flat looks like it has been furnished with charity shop finds. The promised leisure pass, included in the price, was nowhere to be seen. We contacted the owne...more
We liked our stay in York. Beautiful city and many things to do and to see. We even liked the house. But when we came back home we received an email that we had damaged a chair which we did not. But we had no proof so we did not get back the deposit we had paid. This felt really bad and we were so disappointed, that we do not have good memories anymore.