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Lakeside Holiday Holiday Home No.18, Mountshannon, Co. Clare - 3 Bedroom House Sleeps 5/6

Lakeside Holiday Holiday Home No.18, Mountshannon, Co. Clare - 3 Bedroom House Sleeps 5/6

1.7
out of 5
Ratings from 1 review
0% of guests
recommend
Cleanliness
1.0
Comfort
1.0
Condition
1.0
Location
4.0
Value
1.0
Customer
Service
2.0


Lakeside View Holiday Homes, Mountshannon, Co Clare are beautifully located and within a few minutes walk to the Marina.

A learning experience

Review submitted on Tue, 10 Jun 2014
1.7
out of 5

Guest doesn't recommend this property
Cleanliness
1.0
Comfort
1.0
Condition
1.0
Location
4.0
Value
1.0
Customer
Service
2.0
The accommodations were completely unhealthy with mold mildew smells and wet linens. Dirty appliances and cobwebs and bugs everywhere and handprints (?) in shower stall. The management company on site was helpful. Young gentleman did everything he could to assist as he shared with me-leaving door open prior to our arrival and replacing dirty kettle -but had issues with cleaners doing their respective jobs. Also when I contacted the manager off site he was LESS than helpful. He should have traveled to review site for himself before denying any refund. Very unprofessional. Brenda Mcdermont at Relax Ireland was extremely helpful and responsive. I'm just so blessed I was able to locate alternate housing quickly so as not to ruin a much anticipated stay in my dad's home village with my elderly father in tow.