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2 Silvershell View

2 Silvershell View

2.4
out of 5
Ratings from 4 reviews
50% of guests
recommend
Cleanliness
2.0
Comfort
2.5
Condition
2.0
Location
3.5
Value
2.0
Customer
Service
2.5


Silvershells is a charming, detached three bedroom bungalow with outstanding harbour views and sea views from the rear garden, within walking distance of the harbour and Port Isaac amenities.

This will be beautiful when it is finished.

Review submitted on Mon, 23 Sep 2019
3.3
out of 5

Guest recommends this property
Cleanliness
2.0
Comfort
4.0
Condition
2.0
Location
5.0
Value
3.0
Customer
Service
4.0
I am assuming this is a work in progress. To be met with a boarded up front door, with no prior warning was disappointing. I am presuming the replacement of the front, back and patio doors is planned, this will transform the bungalow and eradicate the slug invasion. The bathroom also desperately needs replacing, the shower is far too small to be of comfortable use. But the position of the bungalow and the decking are the redeeming features, we had a lovely week there and the weather, views and sunsets were stunning. I would recommend the property, but with reservations.



Would definitely NOT recommend !

Review submitted on Tue, 27 Aug 2019
1.7
out of 5

Guest doesn't recommend this property
Cleanliness
1.0
Comfort
2.0
Condition
1.0
Location
4.0
Value
1.0
Customer
Service
1.0
We were told when we went to collect the keys to 2 Silvershell View that the front door window had been broken.The lady (sorry don’t know her name ) at the office said that the person who could fix it was on holiday so it would not be fixed during our stay. Which I thought was totally unacceptable. We arrived at the property which was tatty and frankly looked like a squat from the outside. The inside was tired and all we could smell was cigarettes. I called the office to complain, the chap at the office (David) said he was sorry and that there should be no smoking at the property. The bathroom was grubby the tiles were cracked and it smelled damp . Not what we were expecting at all. The bedrooms were grubby too, my little granddaughters room (the smallest) had splashes of dirt on the wardrobe doors. The kitchen was well equipped, but the radiator was filthy as were the skirting boards and the floor. That was throughout the property .
The location was good that is the only plus about this property. I understand that things get damaged over time but in my opinion there is no excuse at all for the house not to be clean. It is laughable to say that we could not get into the property until 4pm on arrival, because ‘they need to maintain the high standards that are expected at their properties’ . We have already booked our holiday for next year obviously not with the same company!




A great situation, private parking and great facilities

Review submitted on Thu, 13 Jun 2019
3.7
out of 5

Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0
Love all the appliances in the kitchen.
*Salt and pepper would have been good, never thought to take with us
Loved the little hamper of goodies, really nice
*Bed in single room very uncomfortable, had to put quilt on mattress to stop being dug in the rib
*Sliding door in lounge needs sorting. Difficult to open and close.
Lock at bottom does not always line up so had to leave unlocked one night.
*One day there were 3 slugs on the carpet which I had to remove. Think they came from under the carpet near the door lock
*Managed to watch a dvd but no instructions for other machine.
Loved all books and dvds.
*Some stains on lounge carpet, look like wine.




Thieves

Review submitted on Tue, 11 Jun 2019
1.0
out of 5

Guest doesn't recommend this property
Cleanliness
1.0
Comfort
1.0
Condition
1.0
Location
1.0
Value
1.0
Customer
Service
1.0
After calling and emailing 7 x to explain we had left our sons teddy we received an email 10days later to say no sign the cleaners are obviously thieves as was by the bed! Shocking service from Cornish Hideaways would never book again.
Awful customer service .