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Steps Cottage

Steps Cottage

3.9
out of 5
Ratings from 7 reviews
43% of guests
recommend
Cleanliness
4.3
Comfort
3.6
Condition
3.6
Location
4.6
Value
3.1
Customer
Service
4.0

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Steps Cottage is a wonderful 18th century holiday home and annexe which boasts stylish interiors, spacious living areas and a beautiful multi-level garden, complete with outdoor seating and a gas barbecue. Located in the heart of Stow-on-the-Wold, this fabulous property is perfectly situated to explore the Cotswolds on foot or be only a short drive from famous Cotswold hot spots.

In need of some repair, renewal and up-dating

Review submitted on Sun, 07 Apr 2024
2.8
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
2.0
Location
4.0
Value
1.0
Customer
Service
4.0
Arrival was a bit fraught. Instructions tell you that the arrival point is the garage but there's nothing to identify the garage doors as belonging to the cottage and we're not really familiar with using "Just Three Words". Getting into the garage which is right on a very busy road involves a very tricky manoeuvre. We found the keys to the house door but couldn't open it. Eventually we rang a contact number who said that the door was probably already open. We had been locking an unlocked door. We were a bit stressed by now but wanted to put our food away before having a relaxing drink. The owner had left us a chilled bottle of wine. Great.! Why they had put it in the salad drawer of the fridge, we couldn't imagine but we put it in the door as usual, put our vegetables in the salad drawer and stocked the fridge. We re-opened the fridge door and the bottle of wine promptly fell out and smashed all over the kitchen floor where some of our food still was. Padding around in our wet slippers, we eventually found mop and bucket in the flooded corner of the sunroom and by now were really, really fed up! The following evening, we tried to switch on the oven. We followed the plentiful instructions fixed up in the kitchen but still couldn't. The final and vital instruction was missing. The owner came out and to our delight got the TV working which pleased our by then, ravenous, grandchildren.

More objectively, a previous reviewer described the cottage as "tired". That's the kindest word we can find. The bedrooms are fine although the mattresses are a bit unforgiving and there's no way to stop light getting into the annexe bedroom . The kitchen and bathroom need modernising generally and the fridge replacing or covered in warnings. The sunroom was out of use and flooded in one corner. The back door and living room/hall door handles are in danger of failing and locking people in or out. Full instructions are needed to set the oven.

Would you recommend StayCotswold to a friend?
No



StayCotswold replied 11 days ago
Thank you Jonathan for sharing your recent review of Steps Cottage. We would like to thank you for your feedback and we are very sorry to read that you were disappointed with the property and it wasn't up to your expectations. I have passed your feedback onto the property owner for his attention. There are plans for future ground floor renovation works to be carried out to the sunroom in the near future when planning has been approved. The mattresses are memory foam on slatted bases, the owner will invest in mattress toppers for the beds in the property. The owner will look into updating the arrival guide details to avoid any confusion. We do hope that you enjoyed exploring Stow on the Wold and the Cotswolds and we look forward to welcoming you back soon.

Great short break for up to 10 people!

Review submitted on Tue, 01 Aug 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a really lovely family time at Steps Cottage.
We thoroughly enjoyed the location as the cottage is situated right in the picturesque town of Stow on the Wold. A beautiful village and a great place to explore the Cotswolds..... Chippen Camden, Burton on the water and many more.
Anything you need is provided. The cottage offers a private garden, with a BBQ and an outdoor dining table and chairs.
A welcoming bottle of sparking wine was just perfect to celebrate my daughter graduation.
It was really nice to meet the owner on our departure.
Would have loved to stay longer and I would recommend it to anyone from a short break to a longer holiday time.

Would you recommend StayCotswold to a friend?
Yes



Stay Cotswold replied 261 days ago
Thank you Valentina for your review of Steps Cottage. We are delighted you found the property to be well equipped and in a great location. We hope you will be back to stay again soon!

Disappointed

Review submitted on Wed, 12 Apr 2023
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
2.0
Condition
3.0
Location
5.0
Value
2.0
Customer
Service
3.0
Late book in and early booking out, ( especially as we had put the clocks back ) made the weekend feel like an overnight stay.

Sleeping arrangements for up-to 10 but seating in the lounge was 2 x 2 setter sofas .far too small a space and not able to accommodate that many people .

Cottage, whilst kitchen was well equipped, was tired .

Location absolutely brilliant .

Would you recommend StayCotswold to a friend?
Yes





Stay Cotswold replied more than 1 year ago
Thank you Emma for your review. Its great to hear that you found the property to be in a brilliant location and the kitchen to be well equipped. The check in and out times are clearly advertised on our website for guests to review before placing their booking. We hope you will be back to stay in the Cotswolds again soon!

Denman Party

Review submitted on Fri, 17 Mar 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Fantastic house in a brilliant location we all had a fab time thank you so much for making us feel very comfortable and welcome.
Kind regards
Mike

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied more than 1 year ago
Thank you for the 5-stars, Mike. We're delighted that you had a fabulous stay at Steps Cottage and hope to welcome you back again in the near future!

Family birthday gathering.

Review submitted on Thu, 16 Mar 2023
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
The location is good and the accommodation arrangement including parking worked for the family. The young children enjoyed the house. Did several walks from the house across the fields using a guide leaflet from the Library.
Local pubs were excellent for the odd pint and plenty of good local shops.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied more than 1 year ago
Thank you for your review on Step Cottage. We are glad the accommodation arrangements and parking worked well for the family and you got to explore the local area. We hope to welcome you back again soon.

October family stay

Review submitted on Mon, 17 Oct 2022
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
3.0
Location
5.0
Value
2.0
Customer
Service
2.0
We had a family weekend in the Cotswolds. The cottage is lovely, warm and comfortable and great location right in the town of Stow on the Wold but on the expensive side (£926 for 29hours for 7 adults, 2 children and a baby). My sister had made a 3 hour trip down with a tiny baby who needed changing and arrived 15mins early at 4:45pm (check-in at 5pm). She was met with a very rude reception from the owner about this but we though ok fair enough a bit strict but they were slightly early. However when it came to checking out the owner and cleaners were waiting outside from 9:40am when check out was at 10am. Quite hypocritical and a bit intimidating when we had 2 little children and a baby to get into cars etc. The other issue was that the boiler was incredibly loud and made a clattering sound every time the hot water tap was used. I've received far too many emails for one short stay especially asking for reviews! I'd recommend the property if it were cheaper but it's definitely not worth the price sadly and that was on a deal.

Would you recommend StayCotswold to a friend?
Yes