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Tarmachan

Tarmachan

4.8
out of 5
Ratings from 3 reviews
67% of guests
recommend
Cleanliness
5.0
Comfort
4.3
Condition
5.0
Location
4.7
Value
4.7
Customer
Service
5.0


Modern and comfortable house sleeping 4 with wonderful views of Loch Tay

Back again!

Review submitted on Fri, 13 Apr 2018
4.7
out of 5

Guest doesn't recommend this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
This was our second visit to Tarmachan having first visited in September 2017. Everything was as expected. The house is a lovely retreat from everyday life and having to private beach is an asset we made a lot more use of this time. Sadly the mattress on the master bed was the same uncomfortable one we had commented on before, and for that reason, and the very noisy hot water pipes, we won’t be back. But I wouldn’t hesitate to book with Highland Perthshire Holidays again. Angela is lovely and her customer service is exceptional.



Angela Penfold replied 33 days ago
Dear Hannah, Thank you for taking the time to leave us a review. I have raised the issue of the mattress with the owners. I suppose that beds are a bit of a personal thing and the owners have always found that one comfortable themselves but I am delighted to say they have listened to your comments and arrange a new replacement which is being delivered in the next few weeks. They are also seeking advice from a different plumber re the noisy pipes you experienced as we were under the impression the problem had been resolved as we had not had any complaints for quite a while. I am sorry these things had an impact your stay at Tarmachan but very much appreciate your kind words about HPHH and our customer service - thank you. I do hope we will have the pleasure of accommodating you again in the future. Kind regards, Angela

Lovely relaxing stay as ever!

Review submitted on Sat, 06 Jan 2018
4.8
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We loved spending a really brilliant New Year here in such beautiful surroundings. The accomadation was spot on and the setting spectacular!



Fantastic escape

Review submitted on Fri, 22 Sep 2017
4.8
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I just wanted to say a huge thank you, we've had a wonderful 10 days in Tarmachan.

The house is beautifully decorated and well equipped. I must also note that it's the first place we've stayed that is managed and cleaned by a company (rather than the owner) that is actually genuinely clean!! It's a real 'home from home'.

The only thing we thought needed improvement was the mattress on the master bed. It's firm which we like, but I could totally feel the springs which lead to an uncomfortable nights sleep - it doesn't seem to fit with the high end feel to the property.

We also had a very positive experience booking with you and your company - right from the start, you've been really helpful and a pleasure to work with.

(To see some pictures of our stay, find me on Instagram: www.intagram.com/hannahwestonjewellery)