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Lagoon Villa (CW3), Cotswolds

Lagoon Villa (CW3), Cotswolds

4.2
out of 5
Ratings from 3 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
4.0
Condition
3.7
Location
4.7
Value
3.3
Customer
Service
4.7


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Situated within a private gated area of just 9 individual contemporary homes, bounded to the front by a small waterway, Lagoon Villa is accessed via a small footbridge leading to the front door. The property has been finished internally to high standards by the current owner offering luxurious accommodation.

Lovely House, a few technical issues

Review submitted on Tue, 05 Nov 2019
4.2
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
The house is in a beautiful location and nicely done up but seemed to lack a few common sense things. When we arrived the hob wasn't working, we had some hungry little ones so we called the main office but they couldn't sort it as it was the evening. To their credit they went out the next day to get a portable hob, so we had something to use for the weekend (slightly awkward) but the hob should have been checked before hand. The kitchen looked good but there wasn't a tea pot, scissors or ice tray and a lack of glasses which was shame. We found that there was no where to put toilet roll or hand towels in the bathrooms and the toilets were very slow to flush - not idea with a big group. No bins in the bedrooms. We also found that the top floor main lights didn't work (still had bedside lights) - maintenance came and said they couldn't sort it as it was an infrared system. The kids room had a great selection of toys and they loved the bunk beds, but no xbox as was advertised.
Despite all the niggles above we had a great time and the house/location was very peaceful but for the cost we felt the little touches were needed. I would recommend the property but just be aware of the limitations.




Habitat Escapes Team replied 201 days ago
Hello Abby, thank you for taking the time to leave a review. We are happy to hear that you had a great time at the house and enjoyed the location of Lower Mill Estate. Thank you for letting us know about improvements - we will ensure that the homeowner and maintenance team liaise and look into these issues. We hope to welcome you back soon!

A week with the family all together.

Review submitted on Sun, 01 Sep 2019
4.3
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
5.0
A very good place to bring the grandchildren who loved the availability of the various swimming pools and activities. Nice property the only criticism being for a house that sleeps 10 there was not enough seats for eating together both inside and out and a lack of plates etc. However the experience we all had was good and I would recommend it.



The Habitat Escapes Team replied 265 days ago
Thank you for your review, we are pleased to learn your grandchildren enjoyed the facilities on the estate. Your comments regarding the dining for 10 will be passed back to the homeowner.We hope to welcome back you and your family in the near future.

Spacious waterfront accomodation

Review submitted on Fri, 22 Mar 2019
4.2
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
We found it very difficult to find this property particularly in the dark.
The address was Clearwater 3, but there is no such property, it was called Somerford Nines 3. This should really be corrected.
The property was spacious and clean.
Everything worked except the inbuilt coffee machine which was a disappointment.
Although all the cooking facilities worked, we were not used to using induction hobs, and it took a long time to work out how to operate them. There did not seem to be an instruction manual. They also would not work with the additional pots that we had brought with us.
The bedrooms were comfortable and very quiet and we all enjoyed a good nights sleep.
All in all we had a great weekend with just a few niggles and are considering booking it again next year.




Habitat Escapes Team replied more than 1 year ago
Good Morning Timothy, thank you for your review. I have passed on your comments regarding the coffee machine and lighting to our maintenance team who are looking into the matter - thank you for bringing this to our attention. We are glad to hear you had a lovely time, we hope to welcome you back in the near future.