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Waterfront @ Ryedale House

Waterfront @ Ryedale House

4.6
out of 5
Ratings from 15 reviews
93% of guests
recommend
Cleanliness
4.7
Comfort
4.6
Condition
4.7
Location
4.9
Value
4.3
Customer
Service
4.5

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A wonderfully presented 1 bedroom property set right on the River Foss with allocated parking onsite for 1 car.

Away days in York

Review submitted on Sun, 01 Jun 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We booked the apartment at Ryedale House on a recommendation and we were certainly not disappointed. The apartment was lovely, very well equipped and comfortable - a real home from home. It is situated a 5 minute walk from the main square in York and in walking distance to anywhere in the town centre. Having a secure parking space at the apartment is a boon as we had to pay £18 for a 4 hour stay in a public carpark prior to getting access to the carpark at Ryedale House.
We would definitely recommend a stay here - it was quiet and although there are a lot of other apartments in the block we didn't hear any noise from anyone else staying there.
We will be back!

linda from Beverley stayed at Waterfront @ Ryedale House for 2 nights in May 2025


Oh so hot....

Review submitted on Sat, 24 May 2025
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Three things worth mentioning:-
1. The offer of the early check in was appreciated even though we did not need it on this occasion
2. The apartment access instructions need re-writing so that they are step-by-step. It would be useful to have a picture of the main keypad with an arrow pointing to the small key symbol rather than the current sentence which comes after the keypad instructions - or maybe I am the only one who after a long drive, kept trying the larger key symbol?
It would also be useful to have the apartment number 202 on the key safe as well as the name 'Waterfront'
We did not need to use the car during our stay, but got confused by the instructions for exiting the car park. These said that you need to use the car park fob (which was that? - the black one?), but there was no obvious receptor to which one could present it. In the end, we just pressed the green button which opened the gate.
3. Our stay coincided with very sunny and hot weather. Because of the expanse of glass, the lounge was extremely hot (29*C) and the thermostats did not appear capable of being reset to a lower temperature. We coped and the bedroom temperature was fine. Had we been staying longer, we would have asked for assistance but, assuming that there was nothing wrong with the system, the instructions for reset need to be clearer. But when the weather is so sunny, the curtains could have been left draw to keep the room that bit cooler.
Having said all that, the location is great, the apartment suited us well and we would consider using again.

Guest from CHESTER stayed at Waterfront @ Ryedale House for 2 nights in May 2025


A lovely location on the river Foss

Review submitted on Wed, 07 May 2025
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We enjoyed our 4 night stay in a flat that looks over the river into the walls of the Castle Museum. Very light, bright and modern. Some elements were extremely tired like the coffee table but it would seem that some residents had abused the privilege of staying there. Excellent shopping in York overall and M&S Food is 5 minutes walk as is the Shambles. Tesco Local even closer. A little tricky to find but parked in the Coppergate, found it on foot then parked in our own space behind the apartment blocks sliding door in our own parking area. Satnav was at fault. No air con but two big fans helped our very good weather. Underfloor heating for colder days. Fairly noisy vicinity but not bothersome to us.

Guest from Aberdeen stayed at Waterfront @ Ryedale House for 4 nights in April 2025


A Short Stroll

Review submitted on Sat, 26 Oct 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Very convenient location with parking! Apartment was of a high standard with all you need for a short/long stay! Felt very secure!
York is a great city with so much to do - all on your doorstop from this apartment. Shower could do with a shelf to put your shampoos etc! Everyrhing was clean and well looked after - would book again in a heartbeat!


Arthur John from Stratford Upon Avon stayed at Waterfront @ Ryedale House for 4 nights in October 2024


Beautiful apartment, amazing location and views

Review submitted on Thu, 19 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a fabulous stay we enjoyed last weekend in Waterfront @ Ryedale House.The apartment is in a brilliant location in the heart of the city and yet really lovely and quiet. Being on the river is lovely - perfect views make for a very relaxing break. We spotted a heron, Canadian geese and a kingfisher from the lovely big windows.
Various reviews have mentioned the shower soaking the floor - it does get a little wet but dries in no time due to the underfloor heating, and the shower itself is brilliant.
The apartment is beautifully decorated, really clean and well looked after. The secure parking is a massive asset.
I can highly recommend a stay at Waterfront and we hope to visit again soon, thank you.

Gillian from Glasgow stayed at Waterfront @ Ryedale House for 3 nights in September 2024


Nice Apartment in an Excellent Location

Review submitted on Sun, 14 Jul 2024
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
3.0
A nice contemporary apartment in an excellent location in the city centre and next to the river Foss. An additional bonus was having a gated parking space at the rear and easy access to the apartment. There were a couple design issues which were irritating, such as the sink in the shower room being small so that you had to be careful not to hit your head on the wall when washing, and having to use a case to hold open the outside door to get some ventilation. Our main issues were that having arrived on a Sunday, the TV not working properly as the set top box had been removed and the TV had not been reset, requiring someone to come out on the Tuesday to reset it, and the sink plug in the kitchen sink not stopping water running out. There was nothing in the welcome pack to tell us that there was a hidden cabinet behind the flush fitting mirror in the shower room housing a spare toilet roll until it was discovered by the person coming to fix the TV (and bringing a bowl for the kitchen sink). The mirror was above the toilet and not above the sink on another wall. Despite these things, the people from Stays were helpful. The fittings in the apartment were of high quality and we would consider staying again.

Peter from Eastleigh stayed at Waterfront @ Ryedale House for 5 nights in June 2024


Great short stay apartment

Review submitted on Thu, 28 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Convenient location with great view and apartment had everything needed for a comfortable enjoyable short stay. Would definitely recommend and if coming again would choose to stay again.

Guest from Haddington stayed at Waterfront @ Ryedale House for 3 nights in March 2024


Very disappointing customer service

Review submitted on Thu, 21 Sep 2023
3.3
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
1.0
Before our arrival we received a message that one of the big windows in the living room wasn’t closing properly. We were told that two days after we check in a maintenance crew would come in the morning and fix it during a two hour window on Friday. I had to call several times to ensure that my daughter who is sleeping in the living room wouldn’t be freezing or wet. The window was 8-9” open. Further, no one offered us any kind of compensation for this inconvenience. We had to let people in to the apartment with all our belongings in there since we couldn’t stay as it was move-in day for the University. I had also asked for a late check out the day we were leaving and never received any response. Unfortunately, this is a real turn off, and we will never book through stays in york again. To this day, I have not received an apology or some kind of compensation for the inconvenience. Also, a microwave would be really essential and may be a sponge to do the dishes when you first arrived. There was nothing, no tabs for the dishwasher and no sponge. No garbage bags either.

Guest from Las Vegas stayed at Waterfront @ Ryedale House for 6 nights in September 2023


What a find

Review submitted on Wed, 01 Mar 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I'd been planning to stay in one of the hotels near the city walls so that we could walk into the centre easily, then I stumbled across this apartment on the StayYorks website.

Lovely place to stay for our family of three. We could eat breakfast while looking out towards historic Gifford's Tower and walking to/ from the city centre was well under 10 minutes each way. Supermarkets en route for stocking up too and a cluster of independent eateries over the road in shipping containers (my description does not do them justice).

... and to think I nearly booked us into the next door hotel at the same price for three nights - cooped up in one room, rather than this spacious, light, clean apartment.

Would definitely stop here again - I earned mega- brownie points with this choice.

Trevor from Leamington Spa stayed at Waterfront @ Ryedale House for 3 nights in February 2023


Great location

Review submitted on Tue, 17 Jan 2023
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent stay. Our second time staying and we were not disappointed. Feedback supplied separately regarding cleanliness . Secure parking , excellent location would recommend


Kirsty from Sheffield stayed at Waterfront @ Ryedale House for 2 nights in January 2023


Nice clean modern apartment in York center.

Review submitted on Sun, 17 Jul 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Nice modern apartment in central area of York. Very convenient for shops, restaurants and theatres as well as transport links. Gated parking excellent as I was able to leave my car without any concerns for the entirety of my stay.

Had a problem with the shower, quick response from Stays York staff and issue was rectified by the on call plumber.

Deborah from Welney stayed at Waterfront @ Ryedale House for 7 nights in July 2022


Great location

Review submitted on Mon, 30 May 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
Really great location for York city centre - everything in easy walking distance, but still quietly away from the noise of city nightlife! Lovely decor, clean and well presented. As always, great customer experience from StaysYork.

Debbie from Woking stayed at Waterfront @ Ryedale House for 3 nights in May 2022


5-STAR SERVICE-COMFORT-LOCATION

Review submitted on Mon, 28 Feb 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We visit York about every 2 months, and have stayed in many places. But, after too many inconveniences with the quality, and/or safety, and/or services of other locations, we are extremely satisfied with the Stays at York offering. This flat's location is perfect. Within the city walls, but also in the heart of the town center, on a major street. Since the flat faces the river, there is absolutely no noise, with the added benefit of an awesome view of the river and the Castle. Very safe street and access to building. Nice parking (where in York it depends on availability of public parking, very busy depending on the time of the year).
The furniture is new high-end, modern and comfortable (sofa, bed, dinning room and kitchen). TV & Wifi, and Netflix services available.
Impecable cleaning.
The restaurants nearby are close, excellent and very well priced.

Maria Paz from Cangas, Pontevedra stayed at Waterfront @ Ryedale House for 2 nights in February 2022


Waterfront

Review submitted on Mon, 04 Oct 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Fantastic place, Fantastic location, very relaxing, close to all shops, pubs and sights, just what was needed would book again

Stewart from Worksop stayed at Waterfront @ Ryedale House for 3 nights in September 2021