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City Walls Sanctuary - 5

City Walls Sanctuary - 5

4.5
out of 5
Ratings from 5 reviews
80% of guests
recommend
Cleanliness
4.6
Comfort
4.2
Condition
4.6
Location
4.6
Value
4.0
Customer
Service
4.8

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A newly furnished 2 bedroom, ground floor apartment just minutes from York city centre. The apartment has been fitted out to a very high standard and benefits from being pet friendly and having allocated parking!

The roar of the white paint, the smell of the passers-by.

Review submitted on Wed, 31 Dec 2025
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
On entering for the first time, the overwhelming impression was the smell of paint. The whole place had been painted white all over including all of the woodwork. Unfortunately a strong smelling gloss had been used. A water based low odour paint would have been much more agreeable. Within two days I developed a bad cold which I couldn’t shake off. With the time of year that could have been coincidental of course.

Ventilating the flat was compromised by the design of the windows which included floor to ceiling glass doors which couldn’t be left open in a ground floor flat. A triumph of design over function. An additional tilt and turn window would have helped. The shower was easy to use but of the overhead type. Not my favourite. It wasn’t obvious where my rubbish should go.

But now for the good bits. The heating was very simple to use. The cooker likewise. I liked the washing machine, the dishwasher and the microwave. Three big ticks. The kitchen was very well supplied with crockery, utensils and pans etc. Good supply of towels and bedding. Handy for shopping at Waitrose if you can afford it.


David from Stoneaven stayed at City Walls Sanctuary - 5 for 28 nights in November 2025


Short stay

Review submitted on Fri, 24 Feb 2023
4.3
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
The customer service from yourselves was outstanding, unfortunately not from the property owner.
Under the circumstances we had a relaxing stay and will use you again in the future to stay in another property..
We had a very close family bereavement to which the property owner refused a date change .

Fleur from Redditch stayed at City Walls Sanctuary - 5 for 3 nights in February 2023


Nice apartment in great location

Review submitted on Sun, 30 Oct 2022
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Very nice apartment, clean, comfortable and well appointed within easy walk of York town centre.
Knocking off 2 stars on comfort as
1-shower has no hand rail, fine for me but an access issue for my elderly mother
2-it would be nice if there was somewhere in the bathroom to leave your toiletries
3-allocated parking bay would have been a nightmare if all bays are full (would have had to reverse out of the car park with the exit keypad on the wrong side of the car as no room to turn the car), luckily during my stay the car park was empty so wasn’t a problem for us.

Amanda from Caterham stayed at City Walls Sanctuary - 5 for 4 nights in October 2022


A great base in York

Review submitted on Sun, 30 Oct 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is the second time we've stayed in this building but the first time in this apartment. It is in a great location for exploring the city and we love the proximity to the wall. The apartment is well equipped, well maintained and just a lovely place to stay. We also really like that you get a proper parking space rather than a permit too.

Guest from Rochdale stayed at City Walls Sanctuary - 5 for 3 nights in October 2022


Clean, newly refurbished flat near city centre, 1 double and 1 single room

Review submitted on Tue, 24 Aug 2021
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
3.0
Customer
Service
5.0
Recently refurbished, clean, quiet flat close to city centre. Second bedroom was smaller than depicted on the website, with the pull out bed erected there was only half a metre space between the 2 beds which were against each wall so really not big enough to be a twin bedroom, ok for smaller kids perhaps but a bit tight for my 2 teens! Ideal as a single bedroom however. Flat was well equipped with iron, ironing board, hairdryer and all kitchen utensils required. Towels, sheets etc. all good quality, new and clean. Kitchen immaculately clean and new, likewise the bathroom which had a good, powerful shower and constant supply of hot water. Sofa comfortable and large enough for family of 4. The only thing missing was a clothes dryer. Stays York were very responsive and helpful. We had limited need to contact them since all instructions, payment etc. clear and efficient. I have marked down for value for money since the flat was smaller than expected. We however had a lovely stay in York. Thank you.

Sarah from London stayed at City Walls Sanctuary - 5 for 7 nights in August 2021