Thank you Design Holidays - a perfect recommendation as usual! Wonderful resort close to stunning Dubrovnik. We were able to spend the day swimming and relaxing and then take the resort shuttle bus to the city to sight-see in the cooler late afternoon and evening. Anyone who watches Game of Thrones will recognise the old city cobbled streets and the water taxi is a must. The Sun Gardens resort has fabulous pools including one for 'adults only' which we really appreciated although the family pools did have water slides and other facilities. The food and service has been impeccable and afte...more
Great holiday, villa was fantastic, restaurants were great and overall was spot on. Would recommend if you have young children as the set up is well thought out and family friendly.
It has been a lovely holiday. Beautiful weather, friendly staff, clean and smart restaurants, great service, stunning location. This is our fifth visit to Abama and we have enjoyed it very much.
Unbelievable quality and value for money. Unique among All Inclusive holidays. We cannot fault anything. It is a paradise for both couples and families. Adults areas provide that extra bit of privacy. Already planning our return visit. Would recommend to anyone.
Everything is excellent. Super friendly and helpful staff, beautiful and luxurious decor, delicious food and an amazing choice of restaurants. Kids club was excellent. Probably the best family holiday we have ever been on (and we have been on a lot...) - thank you Sani.
We arrived late at night but we're instantly cheered up as we Got upgraded to a room with a pool....very happy! It did help that it was my 50th birthday whilst we were there but even so, a nice surprise. Rooms and hotel was as described, delighted with Design holidays and the hotel.
A truely wonderful place with attentive staff who anticipate your needs before you actually know what you want. I did not know what to expect having never been to this resort before but I have to say it was outstanding and we thoroughly enjoyed our stay and will be going back before the year is out. There are many options for dining both in and out of the resort. The Tagot Villas offered us a quiet and peaceful holiday where I could read by the pool uninterrupted and enjoy. The location is superb, quiet, up high and away from the hustle and bustle towns. If you are looking for a complete chill...more
The Conrad Hotel was absolutely amazing with exceptional service. Our room was huge and luxurious with a lovely big balcony with very comfortable furniture.
Great hotel, very very nice sea view room Very close to sea with fantastic terrace and decent sized room, cleaned spotlessly everyday. Buffet for breakfast and dinner was fantastic with great choice and lovely outdoor seating. Pool areas very nice to lounge around and bar service great. Would definitely visit again.
With a fabulous location near the sea and immaculate service throughout, the Hotel Quinta do Lago offers everything we are looking for in a holiday. Peaceful elegance, cleanliness and high quality amenities, but, above all, genuinely friendly staff in every area. We have returned many times over the last 25 years, sometimes just the two of us, sometimes with friends and family. And, if it stays the same, we have every intention of continuing to do so for many years to come.
This holiday has been fantastic. The quality and amenities are second to none. The staff are all so helpful and friendly. We will definitely be back.
We stayed for nine nights as a family with grandparents. A fabulous resort with loads of activities on offer. Our accommodation was superb with very modern contemporary suites and excellent customer service from all staff. Great range of food on offer with plenty of choices of restaurants. Took the opportunity to explore the surrounding area on bikes and one night out at a local village. Would certainly recommend this place and will look to return in the future.
Beautiful stay at Sani Resort. Been 5 times, 3 times with my kids when younger, twice just myself and my husband, last year and this year. However, one of the staff informed us there were 800 kids there this particular week, we couldn't get away from them so if you are wanting a total relax, this is not the place. There are adult only areas for sunbathing, albeit very small and still right in front of the main swimming pool (no chance of a swim, pool packed with kids, adults and inflatables). Myself and my husband will probably not go again, but still a lovely resort, great variety of fo...more
I can't speak more highly of the quality of the Villa,staff,courtesy,service,cleanliness.We did not expect maid service twice a day,pool cleaners,everything wonderfull.Food,breakfast excellent,table D'hote buffet in the evening very good.Lunchtime food was expensive as well as the drinks but we were happy to chill out and accept it.Glorious views,all just perfect.All staff so obliging it took our breath away.I will go back.
We visited the Ducales area as a family for the first time and were very pleased with our sea view suite and also the superb service provided. The staff in the Ducales area were always great - always accomodating individual breakfast requests, which were cooked to order, obtaining our preferred drinks, which were complimentary in the lounge area. You are in danger of eating too much, as the Ducales area provides afternoon tea and early evening canopes daily and so we were pleased with our decision not to opt for the 3 course half board option. In fact, we found the staff throughout th...more
Very pleasant international style hotel . Not cheap in site, but not ridiculous either .good gym and squash courts . Slightly odd the biggest pool is saltwater , but there are other freshwater ones . No real water sports which was a bit of a let down . Food pretty good ... Loads of fresh fruit and dinner buffet good steak and fish
Lovely hotel in a great setting, always very clean and staff are excellent. The facilities on site are fantastic.
I have been staying at Los Olivos 6P for many years now and I really love the apartment, which is also very close to where I am working during my stay.
It is a great holiday location for any adults with kids. The whole resort is kiddy friendly. All the restaurants gave special areas for the kids to play while you eat. There is endless toys for children so don't need to bring own along with cots, steps, party's, highchairs, plates etc. The villa was equipped with everything you need for every generation and even stair gates. There was a kids club which we did not even have time to use. The beach was lovely and clean. The shop had everything you needed for the kids and loads of pouches hut pretty expensive so best to order it from boots and pic...more
The Roca Nivaria provides five star quality in a relaxed and friendly atmosphere. Because you can opt in for the all inclusive board it means that about 50% of the guests are on B&B - so no wristbands or sub-standard drinks! You simply sign your room number - but don't have to pay!! And a proper wine list with lunch/dinner with a lovely house bottle of rioja (white or red) or a rose all included. The food was faultless. Although mainly buffet style the quality and choice was fabulous with different themed nights. And the tables on the terrace had stunning views so you didn't feel cramped....more
Would highly recommended this apartment. Everything you need is there. Lovely bbq too. Within easy walking distance from shop's, bars and restaurants. Beautiful views across the mar menor. Perfect!
This is our 11th trip back to Pinecliffs and it was better than ever! With the new improvements to the hotel, Ocean Suites and new pools and restaurants we were really delighted with the work they had done. The staff are all amazing here - special thanks to the reception and concierge team for fulfilling our requests every time. We had a great time and are already looking at dates to return in September.
It is really difficult to find any fault with Sani at all! The staff are so friendly and helpful. The restaurants are all excellent. The location is gorgeous. The sea is like a giant pool for the children as it has an extremely large shallow area (where you can see lots of fish). Great pools. Rooms spacious, attractively decorated and very clean. Water activities and drinks are expensive (€4 for a coke, €70 for a 15 min inflatables ride for a family) but it's as you'd expect really in a hotel of this standard. The kids club has lovely attentive staff and a variety of activities although hasn't...more
The staff were absolutely fantastic and extremely efficient and helpful to getting you booked into activities or attending to any needs we had. Whilst the hotel exterior is very 1980s, the interior is lovely. Really recommend walking round the corner to Boussoualis Beach where the beach and sea is beautiful and not overlooked by the hotel.The choice of restaurants and quality of food was excellent.
Excellent hotel, great facilities , weather and breakfast. Customer service good . Amazing breakfast. Looking forward to our next stay at La Manga. Thank you. Anna
With a 3 and a 2 year old I was always told holidays are just the same as being at home but somewhere else, I can honestly say that's not true. We had such a great time, the food was delicious, the pools were so varied and clean, the play areas were creative, the staff were natural and so friendly. Everything was near to hand and made easy, it really was our best holiday. There was time to relax and to enjoy a family holiday. The kids club was fine but we only used it once, to go dolphin watching, as we didn't feel the need, it was fine to just hang out. Great cocktails too!
A large and spacious group of hotels with several different properties within the Sani Resort. Rooms are to a high standard and the service is excellent. The property is centred around a marina which has a wide choice of restaurants under the umbrella of 'dine around'. The Sani Beach is large with several restaurants within the building. We went at half term with another family and it's obviously very popular for those with children. If you have kids it works very well as there are menus suitable for them in every restaurant. Couples should avoid the busy school holidays as it is very focused ...more
Fantastic hotel with excellent facilities would definitely stay again. Only slightly negative comment would be that the check in is not as slick as it could be. We waited so long for a porter to take us to our room that eventually the receptionist took us but didn't show us how any of the gadgets worked in the kitchen etc. We were told that a porter would be up shortly who never arrived. The following day we had to ask twice for someone to come up to explain things.
I've stayed in my share of luxury hotels as well as luxury resorts so my expectations were high. This is day 6 of our 7 day holiday and looking back I'd give this resort a 10 out of 10. The staff are lovely and attentive, everyone from cleaning staff to the concierge are eager to please. The restaurant serves delicious food. The kids club is small but staff are great with children and there is a different activity every day to keep children interested. The pool area is intimate and never overcrowded. The spa treatments are lovely (both my husband and I had different type of massages). The acco...more
Forte Village is small boy heaven. Football with football stars, professional tennis coaches and champion go cart drivers. The service is impeccable and the resort is manicured luxury. I'm relaxed and the boy is exhausted. Perfect!
Excellent resort for children. Villa good with lots of space. Weather is windy and can be cloudy so a car recommended to explore the Algarve coast and escape the cloud. Food good.
Whilst some parts of the hotel are a tad ' tired' , this hotel offers excellent customer service , particularly Xavi and Javier and all housekeeping staff .
This was our 3rd visit to Monte Santo since we first came here in 2013. Back then it was a bit of a hidden gem but has become more popular and from the people we have met a lot seem to be (like us) returning guests. I think that says a lot... What makes it perfect for us are the townhouses and the accompanying small pools. Sitting out on the patio or balcony you can watch the kids but remain relaxed in sun or shade and the kids can come and go as they please without all the messing getting bags and stuff for a trip to the main pool. The location is great, 10 minutes to Slide and Splash,...more
La manga delivers the best family holiday for us. There is high standard golf with excellent practice facilities and 3 very good courses. There is one of the best football academy in Europe for my son and the pool, spa and guaranteed sun for my wife. Everybody is a winner! Doesn't come cheap, but I still believe it is a very good value for the money spent.
Sani Beach club provide an excellent friendly service in a relaxed atmosphere. Fantastic food, lovely staff and a great location. We hope to come back another year.
Great for kids and set up to make it as easy as possible for parents. Is great that there are play areas in the restaurants and outside them so you can have a more leisurely meal while the children play. Shop and restaurants are very expensive but appreciate it is paying for convenience
This is a lovely hotel, clean, comfortable, with good food. We stayed in a club room and would recommend paying extra for the club facilities of you're staying during school holiday times as breakfast was very busy, so having the club facility made a big difference. Sun beds were at a premium too, lots were reserved early each morning, despite the stickers on the beds asking people not to. Some days reserved beds stayed empty all day which was very frustrating. The crazy golf kept the kids amused, but the floor around the pool was in bad condition in places and needs repairing. There are ...more
The picture showing is not the room We stayed... we were all together in the same room...which I thought we could have some privacy when the kids go to sleep... also They should advise the families to book all the restaurants away in advance otherwise you might end up in the buffet every night... overall we had a great time and the kids had so much fun.
Great holiday at Marthinhal Quinta, excellent service from the moment we checked in - we had a couple of very minor maintenance issues which were dealt with immediately and staff could not have been more helpful. Villa, pool, gardens were all clean and well maintained. Communal pool area with variety of things to do for the children was excellent and well looked after. Only slight complaint is that the pool side "m" bar restaurant service could have been slightly better it seemed a bit disorganised which was a shame but did not ruin our holiday! great place and would def recommend . thank ...more
Great place for a half term break. Apartments are huge and well fitted out. Grounds are nice. Pool is great with indoor option if chilly. Walking in to town is an easy downhill stroll and a 5 Euro taxi back. A car is needed to explore all the local beaches which were stunning.
Fantastic resort for all the family in stunning cliff top location. The terraces are lovely, modern style in quieter part of resort with own quiet pool area. Staff friendly & service superb nothing is too much trouble for them. Wide variety of activities to suit all ages. Restaurants variety is good. Although resort was full there was never a problem with finding sunbeds, or tables at restaurants. It is an expensive holiday but definitely worth every penny for a relaxing enjoyable week for the whole family .
Hotel and accommodation excellent, we have enjoyed our stay and would come again. Golf courses in superb condition. New road to Club is under construction but when finished will be a huge improvement. Design Holidays listened to what we wanted, the accommodation they booked for us and the service they provided was second to none, many thanks.
We had a great holiday and the staff are so friendly - fantastic The food is so fresh and the facilities superb. Our children felt safe to roam around and use the bikes whilst making friends from lots of different countries
Wonderful holiday and very little to fault. Amazing sports academies. The buffet (Pineta restaurant) was superb. The staff were all delightful and very helpful but probably more staff required to ensure service at some of the other restaurants isn't so slow. Also, a way to avoid sunbeds being 'bagged' but not being used throughout the day at the Oasis pool would be appreciated. Otherwise a perfect holiday and great fun.
We have loved our stay st Martinhall. On arrival - immediately impressed with reception staff and how accommodating and friendly they were . Villa fabulous and daily maid / pool clean service makes a huge difference to holiday - all service staff extremely professional and efficient . Restaurant and club great - very nice set up , very clean , good good and great service there too. Kids club facility a bonus and our little boy loved going there - the girls very friendly and entertaining ! Really have enjoyed our stay and very Impressed by how Martinhall is run . Feels like hotel Atmospher...more
We thoroughly enjoyed our holiday in La Manga Club and the property in Las Brisas perfectly met our needs. A comfortable base with a pool for the children to enjoy and all the restaurants and facilities within an easy distance to make the most of the late summer evenings but in a quiet enough location not to disturb our peace. All the staff we encountered were extremely helpful and we look forward to a return visit.
The Monte Santo resort & spa is a great base for a family holiday the accommodation is first class but the resort itself lacks facilities and atmosphere
I liked the design of the whole village, and the trees and shrubs everywhere added to the atmosphere. The food in the restaurants we tried was very good. The beach was clean, indeed the whole place was well maintained. Plenty of choice of activities for most age groups and a good standard of care for children's games and sports. The staff were friendly and helpful, the spa treatments were well run. I very much liked the two macaws!
We visit Pine Cliffs every year in the Summer in a similar time window - late June/early July. It's a large resort with lots of space so despite the volume of accommodation they offer, you rarely feel "hemmed in". Lots for the adults & kids to do including tennis, football, crazy golf, golf and plenty swimming pools to choose from. There's a kids club too for the younger ones but ours is 8 now and we just don't feel the need to use it as there are plenty other families we've met at the resort that visit at the same time every year and the kids just get on with it. Staff are fantastic - ver...more
The house is decorated in an understated but luxurious way. Any needs were quickly addressed. Great selection of pools/beach options. Great food. Pricey, but ultimately quite worth it for something that gave both kids and grandparents a happy week. Also meant we could be here with other extended family without being in each other's pockets.
We have been coming to Pine Cliffs twice a year for 12 years. Everything you need, for all ages, is within the resort. The staff are warm and friendly. So many have been there every year that we have come that it is like meeting up with old friends. There has been considerable investment in the resort, ensuring that everything remains 5 star. Oh, and the breakfasts are to die for.....
Our 3rd visit to this location and we love it. We wait for the free upgrade to half board which makes it reasonable value for money but be warned, without this the restaurants are VERY expensive (but then maybe that is to be expected in a 5* resort?). It's a large complex that gives a good feeling of space and always plenty of beds to lie by the pool or on the beach (trek to beach is not for the faint-hearted though and not buggy friendly!). Love being able to replenish towels whenever needed at any of the poolsides. Apartments are lovely - spacious and well appointed. Would be nice get...more
Second visit to same property 6 adults and 4 grand children under 8 safe and secure children loved the pool and kids club close to airport and water parks plenty of good restaurants nearby good golf if you can afford it !
Loved the resort. Super clean and spacious. Our room, a family on bed suite, garden room was brilliant. Super big, great terraces. Perfect for kids. Food fab. Personally I disliked the buffet breakfast and buffet area. Totally chaotic, too many people, to far to travel from food area to table. Shocker with toddlers! Food in all other areas incredible. The taverna great! Especially Georgia and her staff. Sooo interested in their food and giving you an amazing experience. The beach, disappointing, loungers too far from sea and my son burnt his feet on the sand. However, Barboudi on the beach fab...more
It was not the first time we stayed at Martinhal and this villa was great. Well ecquipped and located. It was the firfst time we booked holidays with Design Holiday and it was surprisingly easy not only to research but also to book and pay. No hassle at all on arrival with everything ready in reception to receive us and take us straight to the villa with no wait and paperwork.
A wonderful resort, friendly staff, great value for money. Highly recommend. Kids loved it, great for water sports enthusiasts. Just a perfect week. Wish we had booked for longer, a real gem.
Convenient - loverly location - beautiful bathrooms/views , opposite the tennis centre , overlooking the swimming pool ,
Room not ready on arrival , very poor lunch, then room still not ready until after 15:30, so a poor start. A few other minor issues in the first couple of days before things started running smoothly. Lovely suite and pool, very helpful staff, great activities for the kids etc. Minor frustrations - wifi should be available in rooms for free (like so many other hotels around the world), room maintenance should replace used water and wine glasses (they didn't, and I had to call up on a daily basis). Ditto the mini bar not being restocked properly!
Sheraton La Caleta Tenerife Superb hotel with friendly attentive staff, nice room very clean, good sea views, excellent food and service in all the restaurants, plenty to do and see nearby
Good hotel in excellent location. Room are very comfortable, good size, great cable tv, breakfast excellent. On the negative side, pool simply too cold too enjoy leading to frustrated children, had to go to another resort during the day so hotel lost out on our business for lunch, snacks, drinks and dinners. Also their prices for food/drinks were on the high side.
We had a fantastic holiday and would stay in Aphrodite Hills again. The staff were excellent and very solicitous about our wellbeing and enjoyment. Aphrodite Hills is a beautiful resort. It is extremely well-appointed, handy for zipping off to destinations such as Paphos, Limassol and even further afield, to places such as Ayia Napa. In terms of value for money, I feel the holiday was much pricier than it should be. For example, we were quoted 160 euros for a shuttle to take us to the hotel from the airport and back - which, frankly, is spectacularly excessive considering the resort is arou...more
Fantastic hotel in a stunning location 30mins drive up the coast from Dubrovnik. Great facilities at the hotel for kids and adults alike, and because it sprawls over a wide area of the coastline it felt very spacious and relaxing despite being fully booked. My one gripe is that half-board represented poor value for money. It wasn't made clear when I booked that HB was only available in half of the restaurants at the hotel, so we weren't able to enjoy the full variety and choice the hotel offered, Also, the HB vouchers they gave you for each meal didn't always cover the price of the food (a...more
This hotel is fantastic for families with young children. They have an amazing kids club and people at hand during meals time to help with the children. We had a connecting room which was fantastic but we saw other rooms with bunk beds which should also be ok for families with children. The food is also great but the restaurant is a bit slow so being patience during busy eating periods is key! Overall we would really recommend this hotel and the staff are just amazing: polite and helpful at all times. The pools are great (just a bit cold) and the playgrounds are to dream of. ...more
The ventilation in the bathrooms is insufficient. The taps are too close to the edge of the sink. The shower shield closes insufficient. A shoe box in front of the town houses would be useful.
My second stay at the Verdura with a number of improvements, notably the service, which was previously poor. The staff, especially in the restaurants, were very friendly and helpful and especially good with children. The checking in process was much quicker than previously. The scenery here is stunning, the location peaceful and relaxing. On a downside, the free bikes that are meant to be at anyone's disposal, have systematically been hijacked by a bike locking facility. In other words, it has become a little fraught trying to find bike to use, spoiling the spontaneity of the facility. This...more
Some building works still ongoing which wasn't great. The bar staff needed to serve clients quicker and with a smile. All other staff great. The food was very good, beach is brilliant for the kids. All activities especially super skills were fantastic
Customer service absolutely excellent. Check in in room a real bonus. Poolside attention with towels and beds wonderful. Food and drink v expensive but you are getting good service. Breakfast buffet superb. Pizza really good. Rooms exquisite . Isolated location so you need a car to go anywhere and if you want to eat out. The car parking staff are wonderful and always greet you on you return with a ' welcome back'. Savelletri itself is a bit basic.
Great apartments close to the square & pool, but far enough away not to be disturbed if we wanted a night in. Would definitely recommend to others.
Very well presented hotel with lovely facilities and in keeping with my expectations as a Design Holiday selection. Only downside is the price of drinks and dining which I might accept in a 5 star facility in London or Paris but not Tenerife. Indeed I am reliably informed the prices in the nearby Melia are far more reasonable. I recommend Design Holidays advise customers of the benefits of a half board option as you will spend a fortune eating within the hotels good choice of restaurants
Everything is simply perfect at the Hotel Quinta do Lago. All the staff are very friendly and the rooms are delightful. The swimming pools and all facilities are impeccably maintained. There is something to do for all the family. Superb comfort.
The room we were allocated was not as expected. The bed was 2 single beds pushed together and we had booked a junior suite. Asked to move was told 4days
A five star resort on its own beautiful private beach in Mykonos. The views from the hotel terraces are stunning. The resort is really well laid out, with the Buddha Bar restaurant serving fantastic food all day long. Can't wait to go back.
Wonderful resort. Could be a bit remote for some, but if you want to get a way and completely relax with or without children this is the place. Lots for the kids to do.
The resort still has a way to go to provide more facilities. The kids club is limited and needs to appeal to older ages and have more space for more varied activities. There is no gym or spa. The communal pool area is great and the food was great. The staff were helpful and courteous. There was one particular lady from the kids club that came to babysit for us who was fantastic, the children really warmed to her which meant we could go out for dinner and relax while she put them to bed. The decor of our villa was excellent so felt better value for money than I expected. However, some v...more
The kids (ages 9, 11 and 13) absolutely loved it here and are desperate to return! Definitely one of the best we have encountered in terms of family accommodation - great to have 2 bathrooms in the family suites! The facilities are amazing for kids and we hardly saw them. Some are well priced, others very expensive. Soft drinks are also dreadfully overpriced even compared to London prices! I missed having a beach holiday - the beach is not great for the kids. No watersports and it gets very deep very quickly with quite a current. (For watersports other than kite surfing you transfer to another...more
This is the 5th time we have been to Martinhal and each time the resort gets incrementally better. The house is great, the food is tasty and heatlhy, and the beach is perfect. We shall be coming back again very soon.
Excellent holiday location, great for kids very family friendly and high end. This year some of the smaller things were missed and we had to ask a few times but the house is tip top quality (couple of minor niggles a bit of tlc could fix). Not huge range of restaurants on site but enough and room service option, alongside self catering high end kitchen is perfect for us and hard to find. Room service menu is fairly limited but quite good. Overall we have come here three times and think its great but we rate it an excellent 4 star if you compare it to UK or French 5* hotels. The property is hug...more
The house was well situated and very clean. The kitchen was a little past its best and the patio furniture needs replacing. We loved LA Manga and would definitely return. The shuttle bus service was also very good.
Design holidays provided a smooth booking process with detailed information on what to expect in resort and the best prices we could find. Pine cliffs townhouses offer spacious, home from home, self catering accommodation with hotel services such as daily cleaning and a plethora of high quality restaurants to choose from if you don't want to cook. The town houses have their own terraces and BBQs and are set in lush green landscaping. We enjoyed the tennis courts, golf course, swimming pools and spectacular beach. We had an excellent introduction to golf from one of the resident pros. Be aw...more
Romanos beats all the other family resorts hands down in terms of activities which are multiple .- from rock climbing to tennis clinics to surfing and the water park is unique . Service is patchy - great at the pool but lacking at the beach . There are not enough buggies did such a massive resort but I can live with that . Highly recommended .
We stayed in La Palme family deluxe bungalow for 11 nights . The bungalow itself although not large was fine for 2 adults, one toddler and one baby. It had a large terrace and private garden which made the indoor space less of an issue. I think it would probably be too small for a family of 4 with older kids- although we noted that this room type can be adjoined to a single bedroom which would be ideal for a larger family. Some accommodation is near the main square which has live music that's pretty loud most nights so might be worth asking for a quieter location if you have young kids or a...more
We visited martinhal 5 years ago with our eldest and was looking forward to returning with now our second and third children (8, 4 and 2). The villa was impressively immaculate, no real Signs of wear and tear. The kids club was great and all 3 really enjoyed a few sessions there. The resort was busy, being half term, but we always found space by the main pool. Staff all over the resort could not be friendlier and it has a smart but family friendly feel. The only aspect which was slightly disappointing was the service at times. Arriving at 1130 pm after a delayed flight, we waited 30 mins...more
A fantastic holiday from start to finish. Pine Cliffs is a great resort for a relaxing holiday. The accommodation and food are both first class and the facilities at the resort are second to none. Design Holidays as usual were excellent to deal with.
This was our third visit to this Resort so clearly we loved it enough to visit again. We really enjoy the independence of having a 2 bedroom golf suite which is convenient for playing and is near a heated swimming pool. However on this occasion, on arrival we were not greeted at Reception and after a tiring journey were just left waiting whilst Reception staff dealt with phone calls. No smile of welcome back (we are Starwood card holders). Not a good start. Our golf suite was lovely and identical to the previous one we had stayed in. We were told that the O Grill was shut so we needed to take...more
We had a wonderful time in Chia Laguna. We booked a garden room and for my husband, myself our 8 year old and our 1.5 yrs old. we just about fitted, but we were very comfortable. We were impressed with the baby facilities, better than usual, a thick soft mattress on the cot, a nice changing unit and a sterilising unit were supplied. The baby pool and little play area were excellent. The regular pool was also lovely and the garden rooms and ideally positioned close to the pool. The regular train to the beach was a big hit with our kids and was very regular and comfortable. The beach itself was ...more
A lovely hotel with many activities available for adults and children . A shame they do not have their own golf course but ones are available minutes from hotel . The room size was okay but could be bigger but you are limited as a family if 5 on options as not many rooms accommodate more than 4 unless you go for top villas at 2400 euros a night which is too expensive for most. They could also do with better quality restaurents while none were poor none were outstanding for food although service very good across the board .Hotel also very busy and would be helpful to have a few less sun beds...more
I was assured by Design Holidays before we went that an ironing board and iron was provided - this was not the case and Forte Village charged 5 euros per shirt to be ironed - hence we wore our clothes creased.
Resort was extremely well run, staff fantastic. Overall though the resort lacked any real atmosphere.
Great apartment. Had everything you need 2 bed 2 bathrooms a fully fitted separate kitchen. Wasn't impressed with the check in. As we was getting married we had to check in and rush off to sort paper work out. Found the receptionist quite rude and no help with bags nor suitcases. We had bed and breakfast. Breakfast is in the Hilton. Only problem is there's stairs, a lot of stairs. No slope nor lift. We have a little one in a pushchair found this a pain. Other than that we had a lovely wedding here and look forward to coming back.
The resort is nice with pretty rooms , good food at flavours and ouzo restaurants and staff that are child friendly and want to help . Room allocation is a shambles, invoicing systems incorrect , not enough staff in pool or beach area or for restaurant reservations - all this should be rectified as hotel matures . Very good value for money though .
Great location. Asked for a quiet room but still quite a lot of noise from functions and bars. Wifi connection terrible, even having joined loyalty programme. Staff really good. Peppers restaurant expensive but great steaks. Usual dash for sun loungers which could really do with replacing as could umbrellas and tables.
We had an excellent family holiday - the beach, overall location, the quality of the activities and the excellent and friendly staff were the highlights. The children had lots of selfies with current and former sports stars. Rooms in Castello were 4 star not 5 with small bathrooms. Bedroom floors did not seem to be swept as we seemed to accumulate sand on our feet and other criticism would be 5 x markup on wine - All in all my grumbles are far outweighed by the positives but this is an expensive holiday 20000 euros for the week so not for the faint hearted.
This is Hotel is in a fabulous position right next to the sea . I think they need to remove the accumulating moss from the steps into the sea as they are slippy. The infinity pool is actually very small. It looks bigger in the brochure . I do think the rooms are a bit basic and the bathrooms could do with an upgrade . One of our rooms smelt fusty , I mentioned it to the hotel a few times but I don't think there is anything they could do as the bath room didn't have any windows so that might have been what was causing the smell. I had a couple of treatments in the spa. Both were ok but ...more
Absoloultely fab for the kids - and I'd say that for all age ranges. Food is great and the complex is beautiful and safe. However, although the staff are very nice the overall service can be slow, sometimes non existent, and that's the only bit that does not make this 5* in my opinion. We will return for sure, as we know what to expect, and you can see that people who keep coming back get treated with just a little more care.
Been to the Forte Village several times over the years. This time unfortunately the customer service was poor. There are lots of new staff with only a few original ones left. This is a resort that offers five star facilities without five star service.
Good resort that could be a lot better. Disappointing that guests in the village accomodation have only got access to one real pool and one area of the beach. When you are booking a resort with many pools you should be able to enjoy them all. The Reception area in the village accomodation is not very welcoming, however the staff throughout the resort are trying really hard. The beaches close to the resort are magnificant. I will probably not return to the resort but would recommend it to others to experience it for themselves.
This was our third visit to the hotel and we will return because it is great for kids, easy to get to and is in a superb location plus we meet up with families we now know from our previous stays. It is exceptional value for money. However the service is poor and maid service is not great. Sometimes I waited ten minutes calling reception and they still didn't answer the phone! They failed to book is restaurants too when asked so we found ourselves looking for food at 9pm with kids and they left bins full of nappies unemptied overnight round the pool. Not 5 star by any stretch.
Hotel is nice, good for kids But for the Money you pay you expect more... Room is small, food is good but there is no air condition in the restaurant and it's very hot.
Villa was in a great location on La Manga Club. It had everything you needed for a home from home holiday however, it also had its faults. A couple if hours after arriving on the Sunday, the electricity began tripping. This was obviously a re-occurring problem as there was a notice on the back of the front door telling you what you needed to do in this situation. On the Monday, the management sent out an electrician, 2 guys came, looked at the fuse box for 5 minutes, said there was no problem inside and went to look outside, we didn't see them again. The power continued to trip every hour or s...more
Top Class 5 star resort The food was excellent The service in every restaurant we went in whether at lunchtime or dinner time was very poor even when the majority of food was self service buffet. The only good service was The Steak restaurant because they only had five tables in that night. There were plenty of staff but tables were not cleared for 10/20minutes after people had left so new people could not enter, this happened all the time from breakfast to dinner. The food ran out regularly in the buffet and was not replaced for 10 minutes says eggs , beans , rice , etc etc, very annoying f...more
Everything was fine, the apartment was a good size, well-equipped with comfortable beds. However the biggest problem for me was the internet. I had to work while away and happily booked at this apartment as it had wifi. It was shocking and only worked until about 9.15am and then it was almost impossible to get anything done for the rest of the day as I could get the odd five minutes of wifi here and there before I lost it again for hours and it was all very frustrating. A very expensive holiday if you factor in lost income and really feel that it should be mentioned on the details that alt...more
This is our 5th Stay and always love rooms and location. This is the first time service levels have dropped and food disappointing. Breakfast good but rest of food poor, queues for breakfast, lack of sun beds and rooms being cleaned at 6 pm not ideal . This place has always been 5 * so the new owners need to work harder to keep it that way .
Overall we had a great holiday. We are a family of 5 with 3 children of 7 and under. The shuttle was great taking us to and from las lomas to the tennis club where it was all happening. The restaurants we could not fault apart from them all being expensive. We was out of season, October so some of the facilities were not open. The outdoor pool was freezing so the kids and daddy were brave, mummy was not - a heated pool would be great. Saying that the indoor pool was great (did not like the charge for a swimming hat that must be worn). The tennis and football academy was VERY expensive e...more
The townhouse was not what we expected. We had so many issues from the apartment that we had to complain to reception. Our lounge light didn't work, one of the bath tub was blocked, one of the curtains was falling off, the cooker hub gave up, one tv didnt have a remote.... The house cleaning staff was great and really friendly and did an amazing job every day. The problems got fixed the following day which was great. The room service menu was very pricey and not worth it too as it was very basic. We ordered 4 burgers, 2 spag bolognese and 3 peri chicken and our bill was €165. The playground fo...more
We have spent a wonderful week here and the spot is beautiful with a very child friendly beach area with calm shallow waters. The food is absolutely not 5 star and the service is akin to Fawlty Towers at times with managers in suits marching round the buffet area with hands on hips visibly chastising hardworking but totally inexperienced waiters. And these suits don't engage with the guests at all, they are just frantically auditing and policing the buffet. Some waiters were friendly but inexperienced whilst some were downright rude. This place could make a fortune if they had the sense to a...more
The Romanos is a lovely hotel and the service and staff are fantastic. Food and drink prices are far too high even for a 5 star hotel and lunch choices are fairly limited. The aqua park for kids of all ages is great too and plenty of sunbeds at all the pools. Beach is very nice but again very limited menu at the beach bar.
Pine cliffs is a stunning resort with lots to do for the family from swimming to golf to biking or spending time by the sea . It is very busy round the pool areas and even though beds available the volume of people in the water is too much and suggest other pools or removing so many inflatables as it would be lovely to actually swim not dodge objects continuously . Service has taken a step backwards not enough staff the ones they have work hard but should be more customer service orientated you can tell those with experience and those that have had little training . Rooms though excellent a...more
Reasonable priced accommodation. Nice setting. Good location. Sunrise suites perfect for families with kids with direct access to gardens. Crèche facility q good but price prohibitive to use for any length of time. 17 Euros per hour per child for under 4's - we have 2 kids under 4. Can't even go into the facility and use without paying even with a parent - which is just a money making scheme. Though care is v good there. Beds ridiculously uncomfortable - like sleeping on concrete. 3 year old on a very inadequate sofa bed which folds when you sit on it. Nice to have a kitchen but not v well equ...more
Excellent service when we arrived at the reception. We're upgraded to the Villas. Staff very helpful all round the estate - best we have experienced. Estate is a little secluded and can be more for children - ie not just the kids club. Overall excellent experience, altough we have been told during August the experience is completely different and not so relaxed as the first week of September. Recommend 7 nights only as ran out of activities for the kids.
On arrival the customer service was chaotic and a real lack of knowledge of available facilities outside the village. The apartment itself was extremely dated, lots of items broken including the toaster and ironing board! It was very noisy with groups of lads/golfers - reception were initially unhelpful but rectified the ongoing problem with partying going on until 6am every and offered us a complimentary meal at an onsite restaurant called Luigi's - fantastic place and would happily pay for the food as it was 10/10! We would definitely stay at La Manga Club again although it's a little out o...more
The interconnecting rooms were great and the beds comfy. Only issue with accommodation was the proximity to the piazza where the evening shows never finished before 11.30 and neither the agent nor Forte Village warn you about the noise which is loud and stops you from sleeping. Very annoying. The food is also a touch on the expensive side but the real frustration is that unless you book immediately for the different restaurants on arrival you won't get in. No one warns you in advance. It would be great if the Fish Market restaurant which does lovely sea food was also open in the evening. It is...more
This was a short intermediary break before we went in to stay with friends for the remainder of our holiday. It is very different from the main La Manga Club opposite ( although part if it), much quieter and with much less facilities such as restaurants, so you really need to drive over to La Manga for a choice of places to eat. Having said that Mr Chans Chinese restaurant was excellent and one of the best chinese meals I've ever had which is saying something. Although tempted by Luigis we avoided it as it was empty ( in August?) on both nights of our stay. The accommodation was good value...more
A lovely resort with excellent facilities and accommodation. Lots of activities... but very expensive and will add considerably to your holiday cost. Major disappointment is the customer service and organisation. It's a major frustration- examples include turning up three times to a restaurant having made a booking and you're not booked in. Concierge service is very poor - will only advise you on resort, no local knowledge. Reception has no idea what is available for children, you have to chase round like a treasure hunt for information. It's a lovely resort but too expensive for ...more
This was our second stay at Aphrodite Hills We enjoy the self catering facilities and space / privacy that a private villa has to offer Desigh Holidays are very helpful, knowledgable and easy to deal with Villa 383 is c3.5km from the Hotel / central area, so you would really need a hire car (we took a taxi from the airport & used the car hire firm on site - which was very convenient if not the most competitively priced) The villa itself has level access throughout the main ground floor & pool area - which was important to us. It has a decent sized pool and good outside space with plent...more
We ate and slept in the villa but were out 4 days for pre arranged dental treatment . The villa was fine but did not have a patio or area that got the sun which was disappionting as we don't get much sun in Scotland. I would ask for the top floor villa next time as it had a roof terrace The actual house was fine.
We came to this resort having seen the facilities online and after speaking to a sales consultant who couldn't recommend it highly enough. The individual buildings and rooms are built to a very high standard, the bedrooms are comfortable and very well equipped. All the facilities you could want are here, but as a functioning holiday destination I feel it struggles. The problem is when you put almost 1400 people on a tiny footprint of land. The accommodation/restaurant area is over developed. Much is built up over 3-4 floors. There is not enough open space. There is a fight to get a lyin...more
The townhouse was a bit dated and not very well equipped. The restaurants do not really cater for children and it's expensive to eat in the few restaurants that are there. As the accommodation isn't really suitable for cooking in, it is quite difficult to be able to feed the family. The swimming pools are good but could be a bit cleaner. However it has great potential and with a bit more effort could be a wonderful place to stay.
These apparments are tired. They may have been 4* at some point, but they certainly aren't any more. They're tired and need a upgrade, mostly in the kitchens. Ours was falling apart, we got a broken and rusty corkscrew (thanks for that health hazard!) a fridge with all the door shelves broken off, and an ancient coffee perculator machine thing that was at least 20 years old. We also got about 2 plates, a couple of cups and a wine glass. It's either self catering or it isn't... if it is, put the facilities in place. If it isn't make that clear and get rid of the dirty old crockery. We had to be...more
On our second visit we felt that service and standards had slipped ,the food was definitely less appealing and the choice reduced,the place is still great.
La Manga Club Hotel is now a little dated compared to its competition. You are paying a premium price but the premium will only be worth it if you make full use of the sports facilities, especially the golf and tennis. The restaurants remain pricey and poor value. Breakfast during the peak season is a frustrating affair - a small dining area with few tables results in queues and whilst the breakfast food itself was good this is surely an unacceptable state of affairs. The prices at the Hotel pool snack bar at lunch time are astronomical - worse still given the unfavourable Euro to GBP excha...more
Location: Good Staff: Okay, not 100% accommodating. Villa: Great, size etc. (infested with ants for our whole stay, in our beds and cots with the kids, really bad at times, the cleaners cleaned but kept coming back) We would stay again if the ant problem was sorted out.
Nice resort, was very disappointed with our room, we took 2 connecting rooms rather then a family room (2up,2down), we saw our friends and realised that option would be better. Subsequently, we did have a problem with our room and the hotel changed ours and it was much better. With children 2 weeks is too long here, it's a lively resort, good staff, the most stunning beach, the best in Europe!!
We were disappointed in the service from some of the staff. I would expect much better from a hotel of this standard. The food in Café Miro was very average. My husband ordered a sirloin steak and he got a tough fillet. When we queried the cut to the maitre'd he tried to say it was a sirloin cut of a fillet - he clearly didn't know what he was talking about!
We were very dissappointed with Monte Santo as it is not 5 star. No pool service, late maid service.
Probably one of the most unpleasant and uncomfortable holidays we have ever experienced, I feel a lot needs to be done especially in the pool area to avoid abuse to clients. Not a happy stay! Recent changes made not in there favour.
La Manga Club is a wonderful development to stay on even during off season. Unfortunately our short stay was mainly business so couldn't take full advantage of the facilities, that said still enjoyed it though.
The apartment was spacious and well equipped however it felt 'cheap' on the basics - no provision of washing up liquid, dishwasher tabs, half a loo roll, 3 sheets of kitchen roll. That's not what I expect in a rental of this quality. The quality of the bathroom towels was also very poor (old and thin) Unfortunately in the run up to Easter los Olivos was taken over by what felt like student 'spring break'. A group of 20+ teens playing music across the whole complex for the day, and monopolising both pools. That meant there was nowhere quiet for the residents of the other 40+ apartments to ...more
We were so disappointed. The room was certainly not 5* and the mgmnt were patronising. Our room backed on to a road and did not have a view of the garden. Be very careful with your room choose.
Been going to this resort for 15 years and never complained before, but need to now and will also seek compensation for what was a really poor and tired villa. Issues: Pool not clean on arrival No satellite TV for first 4 days Beds disgusting ..... and when the villa manager saw what we were asked to sleep in she had a number of the bed clothes removed and washed immediately. Mattresses in one of the bedrooms smelt of BO and had to be turned and sprayed - the room was not used again by our family. The trees in the garden have been cut down to give a better view of the golf course - but t...more
Terrible service, incredibly bad value for money, disappointing food, nothing to do when it rains. Not at all recommended! It might be a more exciting place in July/August.