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The Moorings

The Moorings

4.8
out of 5
Ratings from 20 reviews
100% of guests
recommend
Cleanliness
4.8
Comfort
4.8
Condition
4.7
Location
4.9
Value
4.8
Customer
Service
4.9

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The Moorings is a semi-detached house sleeping up to 6 guests in 3 bedrooms and is situated in the beautiful village of St Helens.

Great house

Review submitted on Fri, 12 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Beautiful house in a lovely area of the island, cleam, well equipped house with plenty of space for our 5 person family. Nearby pub is excellent although St Helens needs a coffee shop up and running again!!

Would you return?
Yes





A Winter Break

Review submitted on Sat, 24 Feb 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Another very enjoyable stay at The Moorings, thank you. Clean, warm, comfortable and cosy. The new cooker was easy to use, the shower, hot and strong, all the rooms warm and cosy, the conservatory particularly so in the afternoon.
A five minute walk to the pub, a bit more to the shore and overall a great location to get out and about on the island. Bembridge, a picturesque 20 minute walk around the bay, for Fish shop, bakery, farm and good coffee shops. Ryde, an interesting bus ride via Seaview, plenty of shops, lovely promenade with great views across to Portsmouth and recommended, The Chocolate Apothecary and Moncton Arts for good coffee and cake.
Thanks again, for a great stay.

Would you return?
Yes



A happy return to a cosy holiday home

Review submitted on Sun, 26 Nov 2023
4.2
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was our third stay at The Moorings and we hope to return again. It is very tastefully decorated, warm, cosy, well furnished and equipped, dog friendly, quiet and well situated. It has great coastal views a stone's throw from the house and a handy pub and shop, beach and coastal walks, all no more than five minutes walk away.
Unfortunately, this time its cleanliness was not up to its usual standard and some of the equipment was not in the best of condition. For instance, it was quite dusty in areas and the refrigerator had not been cleaned after the previous occupant. In the bathroom, the shower screen trim (at the bottom) was beginning to turn green with mould and the toilet flush had a habit of sticking on a continuous flush. If it wasn't heard, for instance, leaving the house in a hurry, it would waste a lot of water. Furthermore, the bathroom washbasin plug had a drainage smell coming from it and it didn't work properly, in that water continually drained from the sink, problematic when washing or wet shaving,
In the kitchen, the cooker extractor fan light was exposed and dim with burned on grease and both switches for the fan and lights were sticky with grease. There might also be a problem with the wall electric socket to the left of the cooker. Sometimes neither the kettle or toaster switched on from it, particularly first thing in the morning. It didn't matter whether they had been turned off / disconnected over night.
The above are meant as supportive, constructive comments only - we have not mentioned any of the above in the visitors book and we wouldn't want to put off future visitors. Overall, we have been very satisfied with all our stays at The Moorings and we would wish to stay there again. (Family live nearby and good pub etc five minutes walk away!). Despite the above, it is a very good standard of accommodation on the whole, as good (if not better) as we have found elsewhere. The help and support of your admin team has been first class every time. Thank you.


Would you return?
Definitely



Sara Poulton replied 145 days ago
Thank you so much for your honest and constructive review! I have a new oven on order and a plumber is booked to fix the toilet & I will make him aware of the sink issue. The socket in the kitchen has been replaced this week (it was just old apparently!) and I have addressed the cleanliness issues with my housekeeper. We have a deep clean booked in while the house has availability so that should help. I am so pleased that you were still able to enjoy the house, extending your stay as you did, and we look forward to welcoming you back in the future.

Wonderful St Helens

Review submitted on Fri, 26 May 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Stayed at The Moorings last year and loved it so much that we decided to visit again. Lovely spacious house with everything we needed for a great holiday. Close to St Helens and Bembridge beaches and good bus service if you fancy giving the car a rest. Definitely would return.



Family staycation!

Review submitted on Sat, 13 Aug 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had an amazing weeks holiday staying in this property. It is a bright, airy and stylish house. We’ll equipped and homely. A great location too. We were very lucky with the weather so actually didn’t need to venture very far. The beach, a few cafes and a pub more or less on your door step. We will be back.



The Moorings

Review submitted on Fri, 17 Jun 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely house very micely decorated.Loved the main bedroom and the bathroom duck tiles made me smile. Had a lovely time there.Very spacious kitchen. Thank you.



A lovely stay

Review submitted on Tue, 17 May 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Opened the front door and was thrilled straight away. Conservatory was a real bonus to relax in. Comfortable beds. Our stay was during the quieter month of May so we were able to park right outside every day.



Great House, Great Location

Review submitted on Fri, 29 Apr 2022
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
2.0
Had a wonderful Easter week at the Moorings, the house is perfect for a family of 4 and a dog, plenty of space, very clean, tastefully decorated and very well equipped.
Parking was a slight concern but turned out to be fine.
Only gripe is with Island Holiday Homes, not the owners - We left our dog in for an hour or so while we went to a restaurant on our last day. Whilst on the way back to the house, received a call from Island Holiday Homes stating that they had a complaint form a neighbour that our dog was barking incessantly for hours on end and that we should have not left our dog unattended in the premises.
This is at odds with the guidance provided with the owners that clearly state that dogs can be left unattended so long as they are kept in the cool of the dining room and not allowed access to the rest of the house, which we adhered to - Clearly Island Holiday Homes need to work closer with the owner so as not to contradict guidance. as a result we felt uncomfortable staying at the house and left earlier than planned resulting in increased ferry costs.
It is a shame that such a perfect week was tainted at the end of the stay, but we would heartily recommend the house to anyone We love St Helens and Bembridge and the Moorings will be our first choice when we next visit!



Island Holiday Homes replied more than 1 year ago
We apologise if you were offended by our call, however we were acting on behalf of the owner after receiving a call to advise the dog appeared to be in distress. Both ourselves and the owner are thrilled you love the property and the area and we would love to welcome you back again to this lovely property again in the future.

Glad We Came Back!

Review submitted on Sat, 02 Apr 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed here just before the pandemic in February 2020 and always planned to return as we were so impressed. The house was even better this time - very tastefully redecorated (gave me some ideas on interior design!) and I especially loved the variety of quirky lampshades throughout. We visit the Island often to visit family and the Moorings will definitely be our second home. Big thanks to Island Holiday Homes for their excellent customer care - we had to reschedule our visit from February due to the storms, and this was done sympathetically, efficiently and at very little cost - I was so impressed with the service provided



Cosy Winter Stay

Review submitted on Tue, 28 Dec 2021
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
The house was really clean and nicely decorated, with good wifi and some board games in the conservatory. Having a living room, large kitchen diner and also a conservatory meant there was plenty of space to find a quiet corner, or spend time together. We felt very comfortable there. The house itself and the road it was on were quiet (the whole island was very quiet at that time of year.) We had a very nice walk to the nearest beach, fish and chips from the mobile van that visited the green and we enjoyed looking in the second hand bookshop around the corner. The nearby village shop was useful for bits and pieces that we needed.



A fabulous family home in a great location!

Review submitted on Mon, 04 Oct 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fabulous time staying The Moorings back in August. It really was like being home from home! The Moorings is a very well quipped house that has a homely feel with lots of comfort. The surroundings were outstanding and it’s very well located for exploring. We even made friends with the neighbours! It was my first time on the Island and I can honestly say I’m smitten! Thank you so much for sharing your home with us.



Great stay!

Review submitted on Tue, 21 Sep 2021
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent communication throughout the process. Great location and the house was well equipped and served all our needs.



A wonderful chilled stay in St Helens

Review submitted on Mon, 13 Sep 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
The Moorings was a fantastic house and St Helens provided an excellent base for our adventures on the island. We stayed at the house with 2 small boys and the bunk room worked well for them as did the conservatory for a large play space.

We also brought two dogs and the set up was great for them and the Duver being just down the road was perfect for walks. It was also really good to have a dog friendly beach to use at St Helens so they could cool down in the hot weather.

The house is beautifully decorated. Only slight negative was that the bathroom was a little basic and with 4 adults using it got quite tired after a few days. The shower was powerful but the controls were tricky to use with wet hands.

We were blessed with warm weather during our stay and missed having a BBQ to use in the lovely garden. I tried to cook steaks etc in the kitchen on the hob and the smoke alarm kept going off every few seconds as its so close to the kitchen, so maybe that's a small improvement that could be made. Other than that, we loved it and had a really happy time there.



We love IOW

Review submitted on Thu, 01 Jul 2021
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Always lovely to visit the IOW
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Beautiful house in great location

Review submitted on Wed, 05 May 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautiful and very well looked after house that was perfect for our holiday. Everything was of great quality, from the furniture to the crockery. The extra touches such as a dishwasher and washing machine made travelling with a young toddler so much easier and the conservatory became our favourite sun spot. Would love to come back.



A fantastic stay!

Review submitted on Wed, 07 Oct 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was our first visit to IOW as a family and it didn't disappoint! Everyone was so friendly and welcoming. The house is in a fabulous location and has everything you could want! The information provided by Sara & Tom of what to do, where to go was so useful, especially for finding the dog friendly beaches! We were also really lucky with the weather which topped off a lovely, relaxing week!
We will definitely be coming back!!



Comfortable stay

Review submitted on Mon, 14 Sep 2020
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Comfortable, well equipped. Walking distance to beach, harbour, restaurants and shop.
Good Private garden for outdoor Eating and play. Warm and welcoming.



Fantastic holiday at The Moorings is St. Helens

Review submitted on Mon, 17 Aug 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

We had a super holiday staying at The Moorings, St. Helens. The house is beautifully decorated and very comfortable. We loved the conservatory and garden also. We would definitely like to stay again, St. Helens is gorgeous and a very good central point to visit the rest of the Island. We can highly recommend it!



A great family house in St Helens

Review submitted on Mon, 03 Aug 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The house felt spacious, was well equipped and very clean. It was tastefully decorated and had a lovely little garden out the back with furniture to relax on and eat outside. Great location near the green in St Helens and a few little shops, a great restaurant and a pub. Super spot to walk down to the Duver and beaches. As a family of four, this house was perfect for our needs and we would definitely recommend it.



A excellent place to stay

Review submitted on Tue, 10 Mar 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A lovely, warm, clean house that we would love to use again when we next visit the IOW. St Helen's is an ideal location for us as some family members live either in or close to the vlllage. But St Helen's is also a lovely quiet village in itself, with good views andwalks including a 5 minute walk to the beach. Our dog was very happy!
All parts of the island are accessible from here by road and as well as a well supplied village post office/ general shop / cafe, a supermarket is 5 minutes drive away. The village pub is busy with lots of activities such as music nights and pool table, but it also overlooks the village green and cricket pitch allowing you in the summer to sit outside and enjoy the view, cricket and your food and drink. Not bad eh? Although the pub does face fierce competition for good beer and food locally with The Village Inn and The Crab and Lobster in 5 minutes drive down the road(1/2hr walk) Bembridge (both well worth checking out and also dog friendly).
The Moorings was a lovely house, great kitchen and bathroom with warm comfortable sitting room and bedrooms and generally 'well done out'. We particularly appreciated the helpfulness of the owners and Island Homes in notifying us and then offering at the last minute, flexibility on our dates of stay due to the bad weather. As it was, we were only delayed by a day, but their understanding made the trip much less stressful.
Thank you and hopefully, see you again