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Valley View

Valley View

4.4
out of 5
Ratings from 14 reviews
79% of guests
recommend
Cleanliness
4.1
Comfort
4.4
Condition
4.0
Location
4.9
Value
4.4
Customer
Service
4.8

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Relax and unwind in Valley View's bubbling hot tub, on the terrace overlooking the golf course. Soak away those tired legs after a days out exploring the beautiful Northumberland countryside. Enjoy complimentary golf for you and your friends. Valley View sleeps 4 in 2 bedrooms, one with en-suite facilities. Up to 2 dogs welcome with a small charge.

Unlimited Golf included in price of holiday.

Return visit

Review submitted on Thu, 02 Feb 2023
4.0
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
Mini break number 7 at Percy woods it never disappoints.The lodge is in a good location lovely views and overlooking the golf course,kitchen looks new and well equipped bedrooms are a good size my only nit picking complaint is the lounge furniture it’s had its day time to replace that said it’s only a base to explore from. Looking forward to our next visit soon at Percy woods enjoy.

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Keith from Newcastle stayed at Valley View for 3 nights in January 2023


Relaxing break

Review submitted on Wed, 11 Jan 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely place to stay, bath is amazing and nice home comfort as most don't have this, only thing wrong for me was the fencing is very low and with a labrador could not be left out on own as could clear fencing but over all would highly recommend and be returning again soon

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Natalie from Houghton-le-Spring stayed at Valley View for 3 nights in January 2023


Short Break

Review submitted on Wed, 31 Aug 2022
3.8
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
Great location and lovely views. Caravan could do with some TLC, hooks hanging off the walls, blinds broken and grubby in places. Jacuzzi was not that clean and was very strong with chemicals.
But overall it never spoilt our break.

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Jill from Stockton-on-Tees, Cleveland stayed at Valley View for 3 nights in August 2022


lovely relaxing break

Review submitted on Sun, 28 Aug 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
loved it. the holiday home was perfect. well equipped clean comfortable. modern decor. the outside decking and hot tub made it for us. uninterrupted views and lovely sunny spot. the park is welcoming. very dog friendly. and the kids could hop in and off the golf course when they pleased. ideal location too to access the beautiful places in Northumberland. will definitely be back.

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



joanne from cleckheaton stayed at Valley View for 4 nights in August 2022


Excellent Location

Review submitted on Thu, 30 Jun 2022
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Second visit to Valley View & it didn't disappoint.
The lodge was clean & well equipped with what we required (take a pizza cutter if you decide to have pizza!)
Lovely secure wrap around veranda with seating area & hot tub.
Valley view is such an apt name as the view from the veranda/hot tub is stunning, we spotted a deer & each morning/evening had a very large hare come down the golf course.
Percy Wood is only a few minutes walk away which is wonderful for the dogs.
Nearest beach is 20minutes away by car, a couple of lovely pubs only a 5 mins drive, good food served at both.
Wi-fi was a little hit & miss but no way a deal breaker

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes

Helen from Bradford stayed at Valley View for 3 nights in June 2022


70

Review submitted on Sun, 08 May 2022
3.8
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
Was a lovely place to stay . But needs to be painted . Notice a few cobwebs and cooker was dirty . Understand cleaning is tight as more than one place to clean .

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Valerie from Gorebridge stayed at Valley View for 4 nights in April 2022


Great place for visiting Northumberland

Review submitted on Sun, 01 May 2022
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Brilliant lodge situated in the Heart of Northumberland. The lodge was in a great and peaceful location. We where visited by deer on the first day which the kids thought was brilliant. Food and drink was excellent at the golf club which was about 10 minutes walk away. Percy wood was a great site just missing a cafe, pub or restaurant on site

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Geraint from Longniddry stayed at Valley View for 4 nights in April 2022


My Happy Place

Review submitted on Sun, 27 Mar 2022
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
5.0
I absolutely love Percy Woods … it’s so peaceful and relaxing
Valley View is a prime spot overlooking the golf course lots of lovely walks and a bar Bari Bar on site
Would definitely recommend great customer service from Wendy and Louise

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Karen from Blyth stayed at Valley View for 4 nights in March 2022


Excellent

Review submitted on Wed, 19 Jan 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed at valley view for the weekend and I can honestly say it was fantastic, thier was a problem with our original lodge befor we arrived and louise couldn't of done a better job given me lots of other options to choose from, she even got lots of sweets left for our children, we had a brilliant weekend very relaxing and will definitely be back. The park itself is very quiet and the people are very friendly and things to do for the children .

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Rebecca from Durham stayed at Valley View for 3 nights in January 2022


^LD replied more than 1 year ago
Hi, thank you so much for your review, we're delighted you had such a great stay in Valley View - those views are fab aren't they? We hope you'll be back again soon:) ^LD Hemera Holidays

Valley view

Review submitted on Sun, 26 Sep 2021
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
5.0
The property was clean but could do with a bit of general repair work, I.e re-sealinng around the shower in the en-suite and a few little things such as coat hooks on the wall being broken and a broken slat in a blind in the en-suite and a small hole in the carpet in the living room. It is all just general wear and tear on what is clearly as well used, popular holiday lodge.
The bed was rather uncomfortable but I do find that this is the case in many properties and must just be a personal thing.
The situation of the lodge was excellent and the views from the balcony and the hot tub were excellent!
It's great that they allow dogs as well. The welcome pack of chocolate, crisp and prosecco was also a really nice touch!

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes

Guest from Cheadle stayed at Valley View for 7 nights in September 2021


^LD replied more than 1 year ago
Hi Zoe, Thank you for taking the time to leave your review. We have taken your feedback on board and Valley View has had a change of housekeeping team, a deep clean and a mini make over since your stay. We are pleased that you loved the location - you can't beat those views from the hot tub on the balcony :). We hope you'll come back again soon.

A beautiful lodge

Review submitted on Wed, 01 Sep 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We Would just like to say Thankyou for a lovely stay we’ve just had over the weekend in this beautiful lodge. The lodge was beautiful both inside and out and since staying I’ve had a lot of people asking where we had stayed due to seeing pictures etc. The lodge was immaculate, the beds were very comfortable and we noticed all the small touches left for us (a welcome box, little milks in the fridge) and all the essentials we may need on our stay including a washing machine which was brilliant after a day at the beach. The views we had from this lodge was second to none, we actually couldn’t believe how beautiful our view was. And at night it’s lovely to sit out and listen to all the wildlife making noises across the way from the lodge. Overall we would definitley recommend this lodge to others and hopefully in the future we can enjoy another stay here too!

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes

Rebecca from Astley stayed at Valley View for 3 nights in August 2021


^LD replied more than 1 year ago
Hi Becky, thank you so much for taking the time to leave your review of Valley View - we're delighted to read that you guys enjoyed your stay so much :) We look forward to seeing you again in the not-too-distant-future!

Cleanliness

Review submitted on Fri, 30 Jul 2021
2.8
out of 5
Guest doesn't recommend this property
Cleanliness
1.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
2.0
Customer
Service
2.0
The caravan was very dirty and had a strong smell of dogs. We raised this issue but apparently it was not even fed back through the appropriate channels. The blinds and all surfaces were dusty, the kitchen cupboards had sticky white substances all in the handles and there were old Christmas decorations in the wardrobes and bits of paper just left around the kitchen.

Would you recommend Hemera Holidays?
No

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
No



Keeley from Waddington stayed at Valley View for 4 nights in July 2021


Wendy Taylor replied more than 1 year ago
Hi Keeley Thank you for your feedback and I am sorry that you found the property to be dirty. We have discussed this at length with the owner who has since changed his cleaning and management company who were found to be severely lacking in both professionalism and their cleaning standards. I can see that you were offered the option of somebody going back in to make good what was wrong, but you didn't want that. I am sincerely sorry that you had this experience. It is not the standard that we expect or accept so thank you for bringing it to our attention, once again. Wendy x

Percy woods retreat park

Review submitted on Sun, 25 Jul 2021
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
3.0
Value
5.0
Customer
Service
5.0
The lodge was overlooking Percy woods golf course with beautiful scenery. The lodge itself was spacious, clean and ideal for a family of 4 break. The hot tub was warm and we enjoyed sitting in it after long walks. My only criticism is there is nothing to do at Percy woods unless you are planning on playing golf every day. We drove out and visited Almouth beach which was about 8 miles away and Warkworth Castle and village 9 miles away. Overall it was a nice break and relaxing.

Would you recommend Hemera Holidays?
Yes

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Tracy from Tuebrook stayed at Valley View for 4 nights in July 2021


7 fabulous nights at percy wood

Review submitted on Wed, 11 Mar 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We have had 7 fantastic nights at percy wood park and golf the staff there couldnt have been more helpful Mick kindly rang the number on my booking receipt to find out where we were staying although we did arrive late and hemera holidays hadnt sent our details of which lodge we were in or the key safe number .....
Would certainly stay here again

Would you recommend Hemera Holidays?
No

Was the process of bookings easy?
Yes

Did you receive a good service during the booking process?
Yes



Eileen from Howden stayed at Valley View for 7 nights in March 2020


Wendy Taylor replied more than 1 year ago
Hi Louise I'm delighted you enjoyed the lodge and apologise once again that you did not get your arrival instructions. Unfortunately, all systems on occasion malfunction and that is what happened in your instance, with your arrival instructions not being automatically sent out. It was a new booking system and we apologised at the time. I am happy that Carolyn acted quickly, although she wasn't officially working at the time, and ensured you had the information to find and access the lodge as soon as soon received the call from Mick. I am pleased you found the booking process and service good. Wendy x