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Quay Holidays LLP

Quay Holidays LLP

4.7
out of 5
Ratings from 47 reviews
98% of guests
recommend
Cleanliness
4.8
Comfort
4.7
Condition
4.6
Location
4.9
Value
4.6
Customer
Service
4.7
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Set up in 2006 by husband and wife team, Helen and Duncan, with just five properties, Quay Holidays' portfolio now comprises over 120 properties. Today, Quay Holidays remains a family-run business, employing a knowledgeable team, all living in the local area. Our dedicated team knows Poole and its surrounding areas inside out and is passionate about helping you find the perfect property for your holiday. From our base in Poole Old Town, we provide a comprehensive full-management service. Our meticulous cleaning crew and knowledgeable maintenance team take the stress out of holiday letting for homeowners and ensure our guests enjoy a consistently high-quality service. All our properties offer a home-from-home experience, evidenced by the many satisfied guests who return year after year. We offer everything from cosy one-bedroom apartments to spacious five-bedroom houses, just let us know what you need!

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Vitamin Sea

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - January 2025

I had a fabulous time staying at Vitamin Sea. It’s possibly in my opinion one of the best apartments on the quay. The weather was rubbish so I couldn’t use or enjoy the huge terrace but what a fabulous addition for a guest in the summer! Despite the weather it was a lovely apartment in prime position and dangerously close to the best French restaurant in town! Quay livings customer service was fabulous and the team always had a smile , I’m also in property so it was super refreshing to experience this - absolutely brilliant!



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Once Upon a Tide...

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - March 2025

Vestpasian is a secure very well located building, just off Poole Quay, (a couple of seconds away).The apartment is very comfortable, spacious and spotlessly clean. Very well equipped to self cater. I would highly recommend



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A Wave From It All...

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - March 2025

Great location, helpful staff, excellent welcome pack, lovely apartment just as described. Exactly what we wanted.



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Ocean Breeze

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - March 2025

Excellent stay already booked again, Quay Holidays a pleasure to deal with Ella and Hannah were great, checking on how we were, great service. Sue



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Gull House

5.0
out of 5
Ratings from 4 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - May 2025

Wonderful character property in Poole Old Town. Spotlessly clean with stylish decor and quality furnishings and equipped with everything you could need. Our teenage granddaughter loved having the second floor to herself with en-suite and mini kitchen with fridge while the adults appreciated the spacious bedrooms and comfy beds on the first floor. The property is dog friendly which made it perfect for our family stay. A peaceful location set behind the quayside in the historic old town yet close to all the restaurants, shops and everything Poole has to offer. Hope to stay here again soon!



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Beachcliff

5.0
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - February 2025

Just love this apartment Great room sizes with amazing views The apartment has everything you need to make you feel at home but special



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Treetops

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - March 2025

Lovely spacious one bed apartment in Poole Old Town within a secure building, walking distance to Poole Quay. Sainsburys Local on the doorstep. Very clean, boutique decor, lovely views over town to Poole Bay. Smart tv, modern kitchen with everything you need to cook a delicious meal. Comfortable bed and apartment is quiet. Highly recommend



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Castle Lanes

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - January 2025

Improvement suggestion: The shower splash wall could be arranged better such that the wall directly opposite the shower and the floor beside the bath tub doesn't get wet when showering.



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Primrose

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - February 2025

Walk to restaurants and bars. Run through the park and along the harbour path to do your penance in the morning.



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Lobster Cottage

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - April 2025

We had a great stay at Lobster Cottage in Poole. The accommodation was clean, the standard of finishes is high and it was very well equipped. Some nice touches like board games, books, DVDs and games console if the weather is bad and you chose to stay in. The location is very central and handy for access to Poole Quay.



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Water's Edge

5.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - January 2025

We found Waters Edge a quality, warm and comfortable apartment that suited our party of three adults very well. We would certainly rent this apartment again.



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Park Lake View

4.9
out of 5
Ratings from 3 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.7
Customer
Service
4.7

Latest Review - April 2025

The property is in a lovely location, is very spacious,exceptionally clean and has everything you need for a lovely holiday. Would definitely return



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Riva

4.9
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
4.5
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - April 2025

We have rented several holiday homes in Dolphin Quay via Quay holidays who offer an amazing customer service experience it's actually the best holiday rental company we have dealt with and would recommend. We have already booked for later in the year



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Chimneys

4.9
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
4.5
Condition
4.5
Location
5.0
Value
5.0
Customer
Service
5.0

Latest Review - April 2025

A great holiday home with a lovely cosy feel,the garage was a great asset,as was the walled garden which was a pleasure to sit in and enjoy an afternoon cup of tea! Good amenities thought the games console was great for kids of all ages! Location was brilliant loved the proximity to the quay and local restaurants,our favourite was the Pickled Berry in the high street.



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Sail Away

4.8
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0

Latest Review - April 2025

An extremely comfortable 6th floor apartment in a secure and quality building with lovely views of Poole Quay and beyond from all windows. Suntrap balcony. Very well equipped kitchen, movie sized smart TV in lounge and tv's in both bedrooms. Lots of books and bluerays for entertainment. Quiet floor. Very clean with comfortable beds.



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Vista

4.8
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0

Latest Review - February 2025

This apartment was ideal for me when I needed something shorter term, the staff were always so helpful and friendly, especially Kirsty, I'm sure I'll be back!



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Perfect Harbour Views

4.8
out of 5
Ratings from 3 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
4.7
Location
5.0
Value
4.0
Customer
Service
5.0

Latest Review - May 2025

We love it here as it is peaceful and there is always something to see going on in the harbour. We were there in Easter week and in future would avoid popular holiday times. The restaurants are very good, especially St. Tropez. With a small supermarket just outside the building and access to flat walking, it is ideal for us.



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About Tern

4.7
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0

Latest Review - March 2025

Really nice place enjoyed our stay there alot. It was very comfortable with loads of space and all the necessary features. Right next to hamworthy park which is lovely and had beautiful sunsets.



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Trade Winds

4.7
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
4.5
Comfort
4.5
Condition
4.5
Location
5.0
Value
4.5
Customer
Service
5.0

Latest Review - March 2025

Lovely spot not at all noisy even though on the main road. Very clean and comfortable, and the property is well looked after.



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Peregrine

4.7
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
4.5
Condition
4.0
Location
4.5
Value
5.0
Customer
Service
5.0

Latest Review - March 2025

Could do with refreshing ? ie paint work above lounge windows needs repainting ? outside windows need to be cleaned but realise that's not easy



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Reflections

4.6
out of 5
Ratings from 4 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
4.3
Condition
4.5
Location
5.0
Value
4.5
Customer
Service
4.5

Latest Review - April 2025

There are a few areas that would improve the stay greatly. 1. No hooks for hanging coats etc. 2. No shelf space over sink 3. Absolutely nowhere in shower for soap, shampoo etc. 4. Instructions for appliances on app but not very user friendly. Even setting up the tv was a trauma! 5. The large settee, which I presume is a “bed settee” is very uncomfortable.



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Candle Island View

4.5
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0

Latest Review - April 2025

We know the area so knew to a certain extent what we were getting but was exciting to get inside and see the property, it was clean on arrival and nice and spacious. The views are selling point 1, 2 and 3. The only disappointing element was the kitchen, its a great space with a great view and lots of storage but not that well kitted out - no scissors, only one sharp knife, frying pan very old and scratched non stick, only 4 dishwasher tablets etc, only 4 flutes and 6 wine glasses and 6 tiny mugs so was constantly washing things and some were dirty on arrival so need a wash before use. Rando...more



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Little Sea

4.5
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
3.0

Latest Review - January 2025

I love Little Sea, I have stayed before. Open plan and spacious, a one bedroom apartment. Lounge area partly looks over Poole quay, you can see the water and boats, kitchen is great to cook a lovely dinner and keep in touch with your family/friends/smart TV. The bedroom has a very comfortable double bed and is quiet at night. I stayed in winter and the bathroom is so warm with a bath and rainfall shower. Tesco on Poole Quay, walk to Poole Old and New Town, lots of buses to everywhere, Bournemouth, Swanage, Weymouth, taxis easy to find. Super clean.



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Beach Point

4.5
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.5
Customer
Service
4.5

Latest Review - February 2025

This is a nice place to stay good Vue over beach and boat yard nice balcony to go on in good weather good under ground secure parking not to far from Poole harbour and town the property is spacious and warm the only thing that let's it down is the cleanliness the the screen in the bathroom and shower door needs cleaning the sink had someone's hair in it the carpets need hovering every where not just parts of it and the pots pans plates dishes cutlery needs checking for cleanliness.



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Jibe Ho

4.5
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0

Latest Review - April 2025

We were a party of 7 (6 adults and 1 child aged 8 years old) and we stayed for 2 weeks. The location is great and the property was well equipped. The staff at Quay Holidays were very helpful.



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Coxswain's Cabin

4.5
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0

Latest Review - February 2025

The accommodation was good, the facilities were good. Location was quiet, easy access to the town. The only negative point was access to one side of the bed. Very little room to manoeuvre to window side meaning that you had to be careful not to knock your leg against the very firm legs of the bed. I experienced a hard knock on one side and still have the bruise !! We would still recommend Coxwain Cabin. A pleasant stay.



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Sunnyside

4.5
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
3.0
Location
4.0
Value
5.0
Customer
Service
5.0

Latest Review - May 2025

Sunnyside apartment is just that, sunny! In a secure clean building with Sainsbury's below and Quay office next door, everything is convenient. Poole Quay is a skip away, lots of good eateries, shops and bars close by. The apartment is spotless, thanks, Linda, the bed i slept in was very comfortable. Nicely furnished, maybe could do with a little uplift, but nothing major, a smart tv and quiet. I would stay again.



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Ospreys

4.3
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0

Latest Review - February 2025

Great location - comfy and well equipped. Less than 100 yards from the beach and 20 mins walk to Bournemouth and 20 mins to Westbourne



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Aurora South

4.0
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0

Latest Review - February 2025

Stay for 3 months, but the lift only function for 10 to 15 days..... Lots of complaints from neighbors with no lift service,



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Poppies

3.5
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
3.0
Value
3.0
Customer
Service
4.0

Latest Review - March 2025

The accommodation was acceptable. Some small issues: Wifi code was not readily accessible. Extractor fan in bathroom did not work. Boiler was noisy during the night.



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Cobalt Cove

3.5
out of 5
Ratings from 1 review
0% of guests
recommend
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
3.0

Latest Review - May 2025

The location is great and when first entering it seems lovely. On closer inspection the lounge carpet is a bit grungy and the kitchen has lots of useful things like baking dishes and pans but doesn’t have an oven mitt. The bathroom is lovely but the shower filled with water very quickly and was slow to drain (raised a maintenance note for this) and the water pressure on toilet flush is sad. The mattress is also very soft which wasn’t our favourite. Not sure what the process is but having not had any communication post check in or check out I’ve rated a 3 on customer service, it just seemed a ...more