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Ibiza Royal Beach Cielo

Ibiza Royal Beach Cielo

3.8
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0


Exceptional three bedroom, two bathroom penthouse apartment with roof terrace and large jacuzzi

Lacking facilities

Review submitted on Tue, 30 May 2017
3.8
out of 5

Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0
This very expensive apartment only had a travel kettle, which poured so badly my sister burnt her hand on the hot water, and only 3 mugs for 6 people.....they really need to spend a few euros on some ikea mugs to match the plates and a decent kettle.
We were told not to use the hot tub until instructed how and waited in nearly all day for someone to turn up to show us. The following day it did not work again and it took 3 hours to get the owners brother out again to flick a switch, which I'm sure, as responsible adults, we could have done ourselves if told how to! The tub was one of the main reasons for booking this flat...shame we couldn't use it for half the time we were there, a manual would have been helpful.
Some check out instructions would be useful as we were leaving early (7.30 am) and couldn't get hold of the rep...we had to leave the keys in the apartment not knowing what else to do with them....luckily we took photos of each room to prove they were left in a pristine condition. Eventually got a text at 10.30 as we were boarding, to say 'OK'.

Personnel from 'Apartments in Ibiza' hard to get hold of...but overall a lovely place to stay.